Warning: Erisin Car Audio

[mikep]

Hey everyone,

Thought I would post about an unhappy purchase from Erisin (Chinese head unit manufacturer).

I bought a head unit from them around two years ago and recently it started playing up. Contacting them has been a nightmare, they ignore email after email and eventually when they did respond, and I provided them with the information they asked, they went silent. So more emails asking them to assist, and finally someone else from the company responds, asks the same info, and then comes back and says they cant provide any assistance because the unit is to old.

Nearly $400 and just on two years later I have a piece of junk.

Funny thing is, in the email, they suggested i buy a new unit from them. I will buy a new unit, just not from them!

Anyway, beware these guys, no after sales support...

Mike

[Ben C34]

You bought a random Chinese head unit 2 yrs ago and it fuucked up and they don't care?

What.

Is this real life.?

[Ben C34]

What.?

I'm stumped

I thought All random Chinese stuff was excellent, with great support. Which is why people buy from them.

[Ben C34]

What other stupid shit have you bought?

[mikep]

Not exactly random. These guys used to have good rep back then, and early on in the purchase when I asked about updated GPS maps they helped out without any issues. Seems like they've gone downhill in the past few years.

I'm used to buying gear from China, haven't had this type of issue before from other suppliers.

[zoomzoom]

2 years sounds pretty good. Years ago I purchased a chinese head unit that stopped working almost immediately. Live and learn.

[djvoodoo]

Sometimes I wish there was a dislike button on SAU................

[junkie]

Meh. Good lesson to not waste money on no name junk

[niZmO_Man]

Cut him some slack, it's reporting on a bad brand that'll come up on searches, so good on him.

Shame customer service drops but such is life mate.

[DrexNX]

I'm guessing the info provided was "when did you buy it?"

oh, 2 years ago? 1 year warranty don't bother

[jet2nv]

I'm loving there full Android 6.0 headunits atm working perfectly n puts pioneer/alpine/kenwood to Shame with there shit apple/Android compatibility