Sounds like your company is one of the few then that actually do more, which IM sure is the reason your co. is successful. Generally, though the brokers dont, I know as I am a buyer and I work with dealers, but the brokers are usually just trying to make money for nothing.... I see so many of the cars I bid on with huge margins attached to them being advertised by brokers, these guys claim they are only making $1000 or whatever their fee is, but they are loading the price of the car as well, above and beyond the FOB price. Peace of mind, screw that, when you are paying a broker fee, plus a nice fat hidden margin as well....
V.