WOW 10 months for some crash repairs thats crazy. How extensive was the damage?
I crashed my parents old VS commodore when i was younger and bent the chassis etc, did a fair bit of damage. It was covered under insurance and was fixed within 2 weeks. I just dont understand how your repairs have taken this long.
If i was you i would have gotten my insurance company to get my car to another repairer no more than a month after it being at the repairer it is at now.
I just dont understand how it is even legal for them to have your car for so long, its not like its getting rebuilt or anything similar.
I hope you can get this sorted ASAP. Hopefully the government can help you out with the dispute.