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macdog

By macdog,
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macdog Veteran

macdog

Posted
Posted

Hi guys,

My old man, is having a big problem with Telstra at the moment.

His mobile phone says it's disconnected when people call him... this has been happening for the past 5 weeks.

His message bank doesn't register when someone calls and tries to leave a message...

It's been fixed but then it keeps happening again, has anyone else had similar problems with telstra?

He's probably been on the phone in total for about 10-15 hours with telstra in the past month trying to fix the problem...

Obviously it's costing him business...

thoughts are appreciated? plus I didn't know where to post this?? :(

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DivHunter Grand Master

DivHunter

Posted
Posted
Hi guys,

My old man, is having a big problem with Telstra at the moment.

His mobile phone says it's disconnected when people call him... this has been happening for the past 5 weeks.

His message bank doesn't register when someone calls and tries to leave a message...

It's been fixed but then it keeps happening again, has anyone else had similar problems with telstra?

He's probably been on the phone in total for about 10-15 hours with telstra in the past month trying to fix the problem...

Obviously it's costing him business...

thoughts are appreciated? plus I didn't know where to post this?? :(

Is it a proper business account?

Just get out of dealing with Telstra. Get Oracle to hook up an account, they are a Telstra reseller but do better prices and a better job iirc.

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R31Nismoid Grand Master

R31Nismoid

Posted
Posted

Been with Telstra for over 10yrs, rarely had a major issue except when i swapped over to a staff plan.

They royalled screwed it, but my bills dropped by 60% in the end so i don't care :(

I'd tell your old man to go into a shop, stuff deal with them over the phone.

Take it in, show them, tell them to fix or give him a new account/phone.

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macdog Veteran

macdog

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Posted
Been with Telstra for over 10yrs, rarely had a major issue except when i swapped over to a staff plan.

They royalled screwed it, but my bills dropped by 60% in the end so i don't care ;)

I'd tell your old man to go into a shop, stuff deal with them over the phone.

Take it in, show them, tell them to fix or give him a new account/phone.

good idea, he's going to do that this weekend.

we'll let you know how it ends up.

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