Jump to content
SAU Community

Recommended Posts

hardly means DOA

so you mean you dont want them to replace your broken stuff in the first 7 days after you bought it?? unless your just really bad at computers (not meaning you personally madaz), unless the product is DOA, its not going to develop a fault in the first 7 days of its lifetime. Hence the only reason you would be replacing a component in the first 7 days is that it was DOA... sure you might be able to blow something up, but that would be physical damage and not covered under warranty.

just to stres the fact again, ANYTHING refering to replacement of refund in the first 7 days of you owning it is refering to the product being DOA, wether or not it states the actual letters or words, it is the legal time that you can return a faulty component back to the supplier for replacement/refund. so yes, replace/refund in the first 7 days is the DOA period, it means DOA, that is the LEGAL definition of DOA... how can it not mean doa?!?!?!?!

The warranty situation is a bit of a worry.

How many computer shops are an 'authorised' reseller of wd, seagate and other hardware? How do we find out if they are?

As the above states if the reseller isn't authorised the warranty is up to the reseller; if they go bust. No warranty.

I experienced something similiar when I was younger. I bought a video card; a couple of months later it stopped working, I went back to the computer shop and they had closed up. I contacted the manufacturer and they told me to contact the reseller or their distributor. Which is impossible so my loss.

i 100% agree with you there Cubes... the warranty situation is so super dodge in the computer industry, which is the whole purpose of me raising these issues (and its not just MSY, they just seems to be the flavour of the month).

i dare say there are no retail computer stores that are authorised resellers of WD, and if you want to know if one is, probably best to ask them... and like i mentioned in my previous post, the warranty you get is a contract between you and the store you bought it from... there are no other legal parties involved with it, so the manufacturer doesnt have to warranty it if they dont want to!! starting to understand where im coming from now!?!? =) im just offering advice for fellow skyline owners to whatch out regarding warrantys!!! thats all!!!! the more you dig the worse it gets!!

it all comes down to australian law: 1) you cant be sold a faulty product 2) to ensure this all products have a 7 day warranty regardless 3) what is written on your invoice is a legal contract between you and the supplier/retailer which is what actual warranty you get

so yes, it has happened once to us that we wrote a product had a 3 year warranty on it but it only had a 1 yr warranty... it faild 2 years after purchase, once we found out, we rang consumer affairs to find out what best to do, and ended up giving them a brand new product of equal or better value, all because we had 3 years on the invoice...

and on a side note, one of my friends purchased a WD HDD in singapore while on holidays, a long time after his holidays finished and he was well and truly back in aus, the HDD died, for a fee (was something like $30 or there abouts) we were able to process the warranty for him (thanks in part to our close working relationship with one of the WD suppliers) and get him a replacment HDD. so it is possible, to warranty a drive from a retailer that has gone out of business, knowing who to talk to always helps... its just a bit tricky, worst case secnario WD aus should be able to point you in the right direction.

btw, they can say anything to you over the phone, but its whats written on the invoice that counts!!!!!!

/me goes off to fix the broken recond he must sound like... soz fellas, strangly enough its an issue close to my heart (mebe i've been working in the computer industry for too long) :rolleyes:

ok ADDED to steam

Replace/Upgrade/Refund

heres is why im stuck in my logic

Replace - to me mean oh ive changed my mind and would like to replace it with a different once - can also mean something broken, something broken to me doesnt include DOA

Upgrade - oh i bought this 8600 now i want a 8800

Refund - i no longer want this item

thats where im coming from

on a side note when i went to buy a desktop mic a asian man was brining back a CMV monitor i was able to listen to the conversation and he said this is the 2nd one with dead pixels the MSY guy got the tech to set it up by then it was time for me to go, but by my observations they had replaces 1 monitor already.

EDIT

oh i forgot i can no longer get into the admin panel of my router any suggestion that dont include reset EDIT fixed it :)

Edited by Madaz

Well guys it is time to churn to Adam from Internode for me :)

My 8Mb/384 40Gb plan has gone up from $99.99 a month to $119.99 a month :worship:

Adam so the same plan for just $89.99

Such a shame - Node used to be so affordable.

Well guys it is time to churn to Adam from Internode for me :worship:

My 8Mb/384 40Gb plan has gone up from $99.99 a month to $119.99 a month :worship:

Adam so the same plan for just $89.99

Such a shame - Node used to be so affordable.

I'm still getting my head around the massive price hikes. Unbelievable.

---

Madaz.. The port costs are considerably more than 2.99. :) I forget exactly but I do remember thinking wow... there's not a lot of room for profit in there. There was a huge kick up a while back when telstra introduced a low end plan that was cheaper than what the port cost etc was for an internet reseller. Telstra are scum. :worship:

Different port speeds, uncapped etc attract a different price. Its definitely not a 29.95 per year.. Its done monthly.

Prices from Nov last year.

Telstra ADSL port cost.

256/64 - 22.00

512/128 - 27.00

512/512 - 50.25

1536/256 - 34.00

8192/384 - 52.00

All prices are excluding GST.. You than have to include on top the cost of AGVC/VLAN to Telstra.

So it adds up pretty damn quick.

But still doesn't look as bad as it used to be back in 2003/2004.

I talk about all the above at work too much already and I would hate to open my mouth.

As for MSY, MSY will be shut down within 2 years. these companies open up, buy up crazy like there is no tomorow with items because they have a bit of a hole in tax in terms of purchasing new stock for your new business, then after that tax exempt period is over they go on for a few months if possible otherwise shut down. sorry if i am vague, its too early.

Id rather go to leader to get all my stuff and know that if there is one little mishap they will fix it, they are great people there and they listen to your everyword and tell you the best action in any circumstance.

Edited by Pauly33GTS-t
Well guys it is time to churn to Adam from Internode for me :thumbsup:

My 8Mb/384 40Gb plan has gone up from $99.99 a month to $119.99 a month :P

Adam so the same plan for just $89.99

Such a shame - Node used to be so affordable.

yah Adam adsl2+ ftw

been with them for ages now, heaps reliable

Id rather go to leader to get all my stuff and know that if there is one little mishap they will fix it, they are great people there and they listen to your everyword and tell you the best action in any circumstance.

I can get stuff wholesale through leader and even their wholesale prices can be 50-100% dearer then I can get from MSY. The comfort is not worth that much to me. With the amount computer parts depreciate I'd be happy to write a lot of parts off after 1-2 years.

thing is, leaders been around for ages, and i value the peace of mind going with someone I trust. i think its more important to have a good relationship with them. cheaper isnt always better, just confirms how tight arse some people are.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



  • Similar Content

  • Latest Posts

    • And finally, the front lower mount. It was doubly weird. Firstly, the lower mount is held in with a bracket that has 3 bolts (it also acts as the steering lock stop), and then a nut on the shock lower mount itself. So, remove the 3x 14mm head bolts , then the 17mm nut that holds the shock in. From there, you can't actually remove the shock from the lower mount bolt (took me a while to work that out....) Sadly I don't have a pic of the other side, but the swaybar mounts to the same bolt that holds the shock in. You need to push that swaybar mount/bolt back so the shock can be pulled out past the lower control arm.  In this pic you can see the bolt partly pushed back, but it had to go further than that to release the shock. Once the shock is out, putting the new one in is "reverse of disassembly". Put the top of the shock through at least one hole and put a nut on loosely to hold it in place. Put the lower end in place and push the swaybar mount / shock bolt back in place, then loosely attach the other 2 top nuts. Bolt the bracket back in place with the 14mm head bolts and finally put the nut onto the lower bolt. Done....you have new suspension on your v37!
    • And now to the front.  No pics of the 3 nuts holding the front struts on, they are easy to spot. Undo 2 and leave the closest one on loosely. Underneath we have to deal with the wiring again, but this time its worse because the plug is behind the guard liner. You'll have to decide how much of the guard liner to remove, I undid the lower liner's top, inside and lower clips, but didn't pull it full off the guard. Same issue undoing the plug as at the rear, you need to firmly push the release clip from below while equally firmly gripping the plug body and pulling it out of  the socket. I used my fancy electrical disconnect pliers to get in there There is also one clip for the wiring, unlike at the rear I could not get behind it so just had to lever it up and out.....not in great condition to re-use in future.
    • Onto the rear lower shock mount. It's worth starting with a decent degrease to remove 10+ years of road grime, and perhaps also spray a penetrating oil on the shock lower nut. Don't forget to include the shock wiring and plug in the clean.... Deal with the wiring first; you need to release 2 clips where the wiring goes into the bracket (use long nose pliers behind the bracket to compress the clip so you can reuse it), and the rubber mount slides out, then release the plug.  I found it very hard to unplug, from underneath you can compress the tab with a screwdriver or similar, and gently but firmly pull the plug out of the socket (regular pliers may help but don't put too much pressure on the plastic. The lower mount is straightforward, 17mm nut and you can pull the shock out. As I wasn't putting a standard shock back in, I gave the car side wiring socket a generous gob of dialectric grease to keep crap out in the future. Putting the new shock in is straightforward, feed it into at least 1 of the bolt holes at the top and reach around to put a nut on it to hold it up. Then put on the other 2 top nuts loosely and put the shock onto the lower mounting bolt (you may need to lift the hub a little if the new shock is shorter). Tighten the lower nut and 3 upper nuts and you are done. In my case the BC Racing shocks came assembled for the fronts, but the rears needed to re-use the factory strut tops. For that you need spring compressors to take the pressure off the top nut (they are compressed enough when the spring can move between the top and bottom spring seats. Then a 17mm ring spanner to undo the nut while using an 8mm open spanner to stop the shaft turning (or, if you are really lucky you might get it off with a rattle gun).
    • You will now be able to lift the parcel shelf trim enough to get to the shock cover bolts; if you need to full remove the parcel shelf trim for some reason you also remove the escutcheons around the rear seat release and you will have to unplug the high stop light wiring from the boot. Next up is removal of the bracket; 6 nuts and a bolt Good news, you've finally got to the strut top! Remove the dust cover and the 3 shock mount nuts (perhaps leave 1 on lightly for now....) Same on the other side, but easier now you've done it all before
    • OK, so a bunch of trim needs to come off to get to the rear shock top mounts. Once the seat is out of the way, the plastic trim needs to come off. Remove 2 clips at the top then slide the trim towards the centre of the car to clear the lower clip Next you need to be able to lift the parcel shelf, which means you need to remove the mid dark trim around the door, and then the upper light trim above the parcel shelf. The mid trim has a clip in the middle to remove first, then lift the lowest trim off the top of the mid trim (unclips). At the top there is a hidden clip on the inner side to release first by pulling inwards, then the main clip releases by pulling the top towards the front of the car. The door seal comes off with the trim, just put them aside. The the lighter upper trim, this is easy to break to top clips so take it carefully. There is a hidden clip towards the bottom and another in the middle to release first by pulling inwards. Once they are out, there are 3 clips along the rear windscreen side of the panel that are hard to get under. This is what the rear of the panel looks like to assist:
×
×
  • Create New...