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Drifterdan

By Drifterdan,
in General Automotive Discussion

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satanic Grand Master

satanic

Posted
Posted

Hi Jason / Aaron,

Could I please have a tracking number for those driveshafts that were sent last week? We have still not seen any sign of them, coming up to 6 months now.

The customer has demanded these parts be sorted out as he's quite frankly sick of my responses saying "they said they've sent it etc etc"

Please confirm ASAP.

Stan

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Slide Grand Master

Slide

Posted
Posted

Hey Stan tracking number sent mate.

Norm we will contact you this afternoon.

The tracking number with Couriers Please states that the items have been received and signed by Bill.

Coupon 43600008601

http://www.couriersplease.com.au

This was to your Revesby address.

Pm Sent also Re: Gauges, not sure on the problem with BF series sent a few months ago?

Pm Sent

mr 32 Grand Master

mr 32

Posted
Posted
Norm we will contact you this afternoon.

The tracking number with Couriers Please states that the items have been received and signed by Bill.

Coupon 43600008601

http://www.couriersplease.com.au

This was to your Revesby address.

Pm Sent also Re: Gauges, not sure on the problem with BF series sent a few months ago?

Pm Sent

thanks for the pm jason.

water pump found courier deliveried to 52 instead of 82, issues with oil pump has been sent via pm

no problem with the gauges, other then they where the bf amber series instead of the Defi-Link Meters with white face gauges. when i spoke to aaron a few months ago when they where sent i was happy to get the BF white, if that was eaier.

hope to here from some one soon regarding gauges/oil pump.

norm

justin911 Grand Master

justin911

Posted
Posted

any updates on my r33 gtst s2 splitfires.... Im the guy who bought them online expecting 2-3 day delivery..............

You probably wont remember me because you ignored most of the emails :(

I guess you guys were guessing i didnt go on sau when you sent your amusing email about how you love sau ppl and they get all the good deals ?

You mentioned in previous emails you were getting stock today, i guess that means when i wake up tommorow (tuesday) ill have a shipping/tracking number in my email ??

Slide Grand Master

Slide

Posted
Posted

Hey mate

All website sales are Japan delivered and stock in Australia is reserved for Forum orders.

A tracking number will be provided shortly for your delivery from Japan.

We do not list delivery times from Japan at 2-3 days on the website and the site's general delivery time is known at around 7-14 days after the order is placed and payment is received.

If you wish to receive the specials listed for SAU members please let us know via PM :mellow:

justin911 Grand Master

justin911

Posted
Posted

what is the update on my spltifires ? i paid 11 days ago. I pm'd you monday no reply, tuesday no reply, wednesday no reply.

Brent told me you would have them in stock 3 days ago on monday. You told someone else you'd have them in stock today ? When is it ? or is it me thats lying or confused again ?

Your customer service is a joke.

Slide Grand Master

Slide

Posted
Posted

We apologise for the delay.

Unfortunately we cannot foresee delays with stock coming direct from suppliers.

If you do not wish to wait please let us know if you would like a refund.

Delivery from Japan is generally around 7-10 days and payment was received 9 days ago :D

Our stock coming into Australia arrives on Monday.

Your item was still to be sent from japan.

A tracking number will be provided once your item has been sent.

Thanks, Jase

justin911 Grand Master

justin911

Posted
Posted

yes please cancel my order asap and refund the $540 asap. thanks

its expected you might have issues with your suppliers, however ALL you need to do is provide your customers honest updates and there wouldnt be an issue..

mr 32 Grand Master

mr 32

Posted
Posted

hey jason still havent heard from you sine the 17th of september.

i need to get these parts sorted its beyond a joke now, i have been wait to get the rest/correct parts since the 21st of june.

i sent you my address for the n1 oil pump on the 17th but still havent heard from you.

i would also like you to sort the defi gauges, you are in charge now please stop trying to palm me off to aaron.

if you can not sort these out, im happy for a refund on these parts.

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