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Mate Cant Sign Up, Never Gets Validation Email

Rolls
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Rolls Grand Master

Rolls

Posted
Posted (edited)

I'm just passing on a mates quote as he can't seem to get in contact with anyone.

I twice filled out the form to register and it says accepted and to look out for the validation email etc - but that never comes (its been weeks now). See here for a help desk list of people with similar problems...

there are a lot of junk replies to that help desk post - but the help desk has many similar posts with the same 'no email' problem and that's just in THIS MONTH. Other posts on the help forum suggest this has been a problem since last August - no one is getting validation emails

Secondly - I've also gone to the skyline forum facebook page and emailed the above situation to a 'christian' listed there but no reply to that after a week either. So basically I'm trying to find out what happened to a validation email that should have come to [email protected]

thanks

Larry

ty

Edited by Rolls
Shell Grand Master

Shell

Posted
Posted

Fixed. He should be able to log in now.

Usually when people don't get the validation email it would be because it goes to their junk box, or is considered spam or some other problem with their email.

I'm not sure what this 'help desk' is your mate refers to :D

Sl!m Grand Master

Sl!m

Posted
Posted

you go here http://www.skylinesaustralia.com/forums/in...tocom=help_desk

or click support in the top left hand corner

although, I don't see any tickets when im logged in.. but when I log out I can see a big list of them.

SARRAS Apprentice

SARRAS

Posted
Posted

Hi all and thanks to Rolls I'm finally on here. Just a comment - I realise the junk filter thing is an obvious cause but I can assure you that was not the case here so there is likely some kind of glitch with your validation emails. Likewise - glad you found the Help section now - its got lots of posts about the same problem....

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