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Aaron L

By Aaron L,
in WA Wasteland

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Mr Eps Grand Master

Mr Eps

Posted
Posted

hey guys i think it's time ROW-DOGG weighed in on this..

long story short - months ago me and my gf got off vodafone via the TIO (ombudsman)

they got us out of our contracts because vodafone disconnected my service because they stuffed up a direct debit - then billed me for hundreds of dollars worth of service not used.. basically charged me for about 600$ worth of things i never used but wouldn't allow me to pay my own bill (due to lack of customer service)

my girlfriend got off contract due to sh1tty coverage...

won't get too much into it - but months after us being released free of charge via vodafone... my gf has a court summons and debt colelctors chasing her for $1700 due to "early unwarranted termination of contract"

and i'm being given final demand notices for a $60 phonebill which is relevent for periods after i was released from my contract.

my girlfriend is now considering sueing vodafone because her case was a very drawn out process and and is tired of getting phonecalls everyday from lawyers threatening taking legal action upon her.

vodafone can suck 10 dicks.

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https://www.sau.com.au/forums/topic/359651-vodafone/page/2/#findComment-5751698
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Mr Eps Grand Master

Mr Eps

Posted
Posted

update: just called TIO to have another cry - they're re-exacalating my complaint

update: it's $1900 they're chasin my gf for..

basically... just because the australian government demands that you are released from your contract - DOESN'T mean that the resolutions team tells the inbound accounts teams in Punjabi.

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https://www.sau.com.au/forums/topic/359651-vodafone/page/2/#findComment-5751739
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Aaron L Explorer

Aaron L

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Posted

update: just called TIO to have another cry - they're re-exacalating my complaint

update: it's $1900 they're chasin my gf for..

basically... just because the australian government demands that you are released from your contract - DOESN'T mean that the resolutions team tells the inbound accounts teams in Punjabi.

Yea that sounds a wee bit effed up! It's because the company's are wayyyyyy to big to give to balls about us customers and only want our $$$$ but expect us to be put through all these unneccesary BS! If she does sue..i hope she wins! Take a big chuck out their wallets while your at it! :D

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https://www.sau.com.au/forums/topic/359651-vodafone/page/2/#findComment-5752263
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