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Delivery times for parts from the US

GTaaargh
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  • 2 weeks later...
GTaaargh Collaborator

GTaaargh

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i got my stuff in about a week + day or so customs

Answer: It took 9 weeks, but that was because they put on a sticker saying "Surface Freight Only". I complained after 8 weeks, and they send them again. This time they came by air and took 8 days. Both arrived within 4 days of each other.

TracidTrax Grand Master

TracidTrax

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Hi.

I ordered some Mobil M1 oil filters from the US 8 weeks ago.  They were shipped by Priority Post.  They still haven't arrived.  

Any idea how long this sort of delivery should take?  I was expecting 2 weeks or less.

Thanks,

James

should be 2 weeks max, u better find out wat is going on

GTaaargh Collaborator

GTaaargh

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should be 2 weeks max, u better find out wat is going on

Sorry, I was a little unclear. I have now received the original delivery and the replacements.

I complained after 8 weeks. The US company re-sent them.

The original delivery arrived 4 days after I complained.

The replacement delivery arrived another 4 days after that.

In total, the original delivery took 9 weeks. The replacements took 8 days.

I believe the original delivery took so long because they put some stupid sticker on it saying it could only be sent be surface transport (ie, it had to come by sea freight).

I reckon this is an example of integrity by the company. As soon as I complained, they reshipped without question. It is also an example of stupidity, but lots of people do stupid things. Not many have the integrity to correct them without an argument.

If you're interested, they are AutoZone. They have LOTS of stuff available at reasonable prices. I would recommend them (but I'd also recommend you specify air freight :aroused: )

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