I agree with both sides of the 'argument' here in the fact that I believe that forums are the most effective internet based means of publishing reviews and experiences of businesses to people who are interested in hearing them.
On the other hand, I can see where SAU -might- stand in wanting to keep this type of thing to a minimum, simply for the fact that this guy could just be from a rival tyre company trying to bash the competition.
The other parties involved in this don't have a voice, so that's a cause for concern.
I do feel though, if people cant talk about it here, where can they talk about it?