Willo

Just so I've got this right, you asked for big head work (more fuel), more power (more fuel) on small turbos (more boost = more fuel) and a safe tune (more fuel) and you want to complain about fuel economy? If you wanted standard fuel economy maybe you should have left it standard...

Correct.

Go the QLDers!! 1, 2 and 3.

Maybe...I was told there would be no guarantee of delivery on or by the 17th even though that's the date they gave, so take their delivery dates with a grain of salt.

And so the saga finally ends for me. My refund arrived this morning.

You're kidding right? Department of Fair Trading sent a letter to Paul last Monday and either he hasn't received it, has ignored it or they have been slow to inform me of the outcome.

Mick is changing a few things at once so it won't be a real before and after comparison.

Everyone was well impressed. Mark was going to steal it for himself but he'd probably shatter it pretty easily. And it's the closest I'm ever going to get to one...

It's already done and on your car. I had a look at it today.

How about Paul gives that number a call??

As stated in my email, StS is the distributor and ACPT is the supplier. The group buy was organised through StS so they are therefore responsible for issues with their supplier. In other words, don't offer parts for sale that you can't get from your supplier. I have no issue with StS and this is obviously not "normal" practice for ACPT, it is just unfortunate for Paul that he is caught in the middle. And any communication with James is clearly having no effect. Either way the matter has been referred to the Department of Fair Trading so they can decide what action to take if any.

Can you PM me Paul's email address? The bigpond address I have is bouncing.

It's stock officer, I swear!! 58.1 on the sprint track on cold tyres, 1:01.7 on the clubman. Finally starting to catch the 32s

Times up. Sounds like my driveshaft hasn't even been made yet so I'll take a full refund. I'll pm my account details tonight.

News? You're kidding right?

It has been over 19 weeks since I paid and 16 weeks since the order was placed. If I don't have a driveshaft or at very least a tracking number by next Friday I want my money back. That doesn't mean ACPT telling you it was/will be sent on whatever date because clearly these assurances are empty promises at best or straight out lies at worst.

If my driveshaft hasn't been made I want my money back. I am sick of waiting and the money can be better used elsewhere. If the shaft hasn't been made there should be no problem getting a full refund as it hasn't cost ACPT a cent yet. Andrew, organise it with StS or ACPT or whoever to make it happen.

Seriously, how hard is it to get an answer to some pretty simple questions?? Does my driveshaft even exist? If so, where the hell is it?

Ditto!!

So how long for the ones still in the US??? Have they even been made yet?? Are all the shafts that have arrived for R32s?

Don't stress too much. I'm in Brisbane and still don't have mine, yet Mick (also in Brisbane) already has his. Go figure.

This was also in one of the emails (I hope you don't mind me posting it, Andrew): The only proviso is if the AUD drops dramatically against the USD before payments are received. I have shaved these prices very close, and if the AUD drops too much I am out of business on this one. I cannot see it happening and all the economists tell me it won't but I need to cover my behind........LOL The final amount was transferred to StS on Sep 1st (I believe) when the dollar had dropped to 84. The best we can hope for is to have our funds at the 1st Sept rate meaning we are $1153 ($96 each) short instead of $1572 ($131 each).

Sorry, I've been referring to StS as the supplier and ACPT as the manufacturer. If StS have taken funds for the full amount then payment has been made. As Merli stated, a written quote even via email constitutes a contract. If full payment has been made to StS as the supplier for this group buy, the terms of the contract are binding. To quote the Fair Trading Act 1989: Section 46 (1) A person shall not, in trade or commerce, advertise goods or services for supply at a specified price if there are reasonable grounds, of which the person is aware, or ought reasonably to be aware, for believing that the person will not be able to offer for supply those goods or services at that price for a period that is, and in quantities that are, reasonable having regard to the nature of the market in which the person carries on business and the nature of the advertisement. If StS knew they could not supply for the quoted price if there were changes in currency exchange rates the offer should not have been made. Having dealt with ACPT before it is reasonable to expect that StS should have been aware that prices from ACPT are subject to shifting exchange rates. As such the price should have been quoted in USD or the quote given as an estimate subject to the exchange rate at the time of payment.

If I am reading correctly the supplier already has our money therefore payment has been made. Can you confirm this Andrew? If this is the case, when was the remaining balance transferred to the supplier?

Exchange rates aren't your problem and they aren't our problem. We were quoted in AUD. Unless there was some specific mention of variances in exchange rates in either your quote or in terms and conditions as provided at the time of the quote by the supplier then the prices as quoted stand.