Only just saw this thread and some of the responses in it.
I've known Brad for a bit over 6 months now and I thought I would share my experiences. These experiences aren't just based of a one time visit, I've had work done there on 3-4 separate occasions; from getting oil/fuel coolers installed, to re-wireing task and full suspension set ups costing thousands of dollars.
From the very first time I dealt with him, he has been nothing but fair and willing to help at every turn.
I've always paid him the amount thats owed and he's always done the work I've asked him to do. If there is ever extra work that he thinks needs to be done he calls me, tells me how much its going to cost and lets me decide if I want it done (I usually do what he reckons as he has been around these cars more than most). He's generally very strict on deadlines as well (I think there was one time where he was over time only cause he was sent the wrong parts).
The work has been of a high standard and if there was ever anything that I needed to be touched up for fixed there has never been a problem getting it done ASAP and its always been free of charge. I would also like to add that the prices have always been fair and that there has never been a bill that's been higher than quoted.
To be fair he doesn't always answer his phone but seriously get over it! He is the sole owner of a business that is constantly pumping out work so he's usually fairly busy (imagine if you had people calling you up all day every day, especially when there are so many frigan time wasters). As stated before he has his own personal issues at the moment so I think he's doing a pretty good job based on the amount of work that gets pumped out of that shop.
I know that people have some other issues with him, though there are ALWAYS two sides to every story and its sad to see that he has been removed as a trader based on a couple of peoples experiences...his knowledge and experience will be missed.
I still recommend him and will continue to use his shop in the future