i care about the seats being clean in both my cars, but quality of work, quality parts and knowledge will always trump workshops I feel hesitant about when I walk in/meet the staff. the first few places I took the pulsar (new the "scene") were definitely regretful decisions. but workshops can pick up extremely quickly if you know your stuff, some places just dont give a shit however.
I also try not to rag-out workshops. Even if i wasnt happy, doesnt mean theyre shit for everyone. if someone asks for 2c, ill summarise my experience.