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im good thanks bryn...haha comin to next weeks dinner then? :)

hey jason, dude seriously get on the phone and demand someone to come out or ur gonna change networks, that's pathetic as!

how's this for shit customer service...

signed up on the 9th November. Their website states 7 - 10 days delivery and setup time....

i waited 2 weeks before i called them, incase they were running a bit behind, because i hadn't heard squat from them...

call them up and they're like "um, oh yeah, there's no spots available at your exchange, you'll just have to wait... sorry about that" and they said it may be 3 or 4 weeks before a spot free'd up. I asked why they hadn't sent the modem/hardware out yet then, and they said "oh, we won't send that until the port is activated"? Yet another way to f**king piss customers off.

waited another week and called them again to see if there was any progress - they go "oh, nah, no progress, except it could be up to 6 months before we get around to looking at yours"

a couple of days later we get an SMS saying the account has been activated, and is ready to go....

it is now a week later, and still no modem, so i call them up and am like "WTF is going on?"

and their response? "Oh, yeah, we're busy.... we ordered your modem yesterday, could be about a week away"

f**kING SICK OF THIS SHIT

have now waited nearly a month for this, when they claim 7 - 10 days delivery/setup time... i feel ive been very f**king patient, but if something else goes wrong in the slightest, i will be speaking with their manager and taking things much, much further!

how's this for shit customer service...

signed up on the 9th November. Their website states 7 - 10 days delivery and setup time....

i waited 2 weeks before i called them, incase they were running a bit behind, because i hadn't heard squat from them...

call them up and they're like "um, oh yeah, there's no spots available at your exchange, you'll just have to wait... sorry about that" and they said it may be 3 or 4 weeks before a spot free'd up. I asked why they hadn't sent the modem/hardware out yet then, and they said "oh, we won't send that until the port is activated"? Yet another way to f**king piss customers off.

waited another week and called them again to see if there was any progress - they go "oh, nah, no progress, except it could be up to 6 months before we get around to looking at yours"

a couple of days later we get an SMS saying the account has been activated, and is ready to go....

it is now a week later, and still no modem, so i call them up and am like "WTF is going on?"

and their response? "Oh, yeah, we're busy.... we ordered your modem yesterday, could be about a week away"

f**kING SICK OF THIS SHIT

have now waited nearly a month for this, when they claim 7 - 10 days delivery/setup time... i feel ive been very f**king patient, but if something else goes wrong in the slightest, i will be speaking with their manager and taking things much, much further!

Telstra????

It's really hard to get good customer service anywhere....

I was using :Optus at home and they were shitfull!!!!! I mean every few days the connection would fail and the modem would reset the password and you had to call optus to fix it....... always spoke to some nice person in india who was as usefull as tits on a bull........ :)

yeah i had to call up 3 (mobile service) and i got some indian bitch, i couldnt understand a word she was saying, so i asked to speak to someoone that could speak english, and she wouldnt,

after about 10 minutes on the phone i eventaully hung up with none of them problems i called up about gettig sorted :)

if u have problems with companies these days and need telephone support and know there call centre is in india or somewhere of that nature. go to there store and talk to someone who is able to speak english and if telephone support is then needed, make them make the call and talk to the operator :)

anyway folks, im off to get a hair cut :) and a new fish. who would have thought that a fish thats about 1inch in size would cost 70 bucks :D the bastard better live a long time.

cya

internode...

Serious :)

They have always been awesome for us. When we moved, they said it could take up to 21 days to get our connection back...it was up and running within 5, and that included the weekend (we moved Saturday, it was back running on Wednesday).

anyway folks, im off to get a hair cut :) and a new fish. who would have thought that a fish thats about 1inch in size would cost 70 bucks :D the bastard better live a long time.

cya

Mangrove Jack?

they must've come down in price if so.... last time i looked they were around $120 for a fingerling

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