Iphone Died Twice In Two Weeks

[W0rp3D]

Just wondering if any one has been in this position, my phone died last week, didnt know what the problem was, was sitting in the holder in the truck with my fm transmitter charging the phone (have been using it every day for over a month), when i got back in the phone was off and i could not turn it back on again, took it into the apple store on sunday and they gave me a replacement, today (tuesday) i plugged my fm transmitter in and it died instantly, was able to get the apple logo up again but it was flickering and then went off, for the next ten minutes the phone got hotter and hotter (wasnt plugged in) and then held its heat for another 20 minutes before cooling down.

What im interested to know is if anyone else has been in this position and what will apple say when i take it back a second time, would prefer that they didnt send it off to get fixed as it is jail broken and has over 100 apps on there, was wondering if it is worth paying to get it fixed or will they not care and just replace it again, also if i tell them that it was caused by a non apple product will that void the warranty?

[BigDirtyJase]

Well generally Apple store won't repair it - they should simply give you a new one while the busted one will get fixed and refurbished...if your FM tranmistter has the silly "Made for iPod" and/or "Made for iPhone" on the box it should be sweet..

A friend of mine took his first iphone back because the volume rocker fell off (Apple had a batch of 3G's that the volume rockers weren't glued properly)..His second 3G he had for a week and took it back because the slience switch was very fragile (you can simply touch it and it will go into slient/vibrate mode)....and he got a new one and his was jailbroken.

I mean it doesn't harm to reset it back to normal (when possible) but if it's not turning on...how can they (Apple Store) know it was jailbroken

[W0rp3D]

The jail break is only a problem if they decide that they want to investigate further and send it off to be repaired to see if it was something i caused instead of just replacing it.

[mad082]

i think you will find that the problem is that it is an iphone, LOL

[D-G]

The jail break is only a problem if they decide that they want to investigate further and send it off to be repaired to see if it was something i caused instead of just replacing it.

Its hard to say if they will send it off or throw it out. If they send it off and find out something non Apple related or that fact that you jail break your iphone then there is no chance that warranty wont be void. Its a bit risky, but if they replaced your first one, who is to say they didnt check that one too? What you could do is play the question, say "it seems like when i plug my iphone charger in this happens, what if i try something like a...." you get my point =p

Edited May 27, 2010 by D-G

[funkymonkey]

just flash it with official firmware before giving it to them. The phone's screen doesn't need to be on to get into DFU mode. Put it in DFU, connect it to itunes, download an old firmware (don't update to the latest) and then flash it on.

[skins]

I've had two iPhones. First one had a crack in the case. Sent away for repair 6 weeks later i got a repaired one. It died in after 24 hours. Back to the store and sent away to be repaired. Got this one and it seems to be playing up. I was told from my insurance ( which is the one that i got with optus ) that once this one is sent away ( three strike rule ) i get a new 3GS replacement.

Hopefully it dies really soon

[funkymonkey]

leave it on the bonnet of your car on a hot day. screen side up. guaranteed failure.

[W0rp3D]

Its hard to say if they will send it off or throw it out. If they send it off and find out something non Apple related or that fact that you jail break your iphone then there is no chance that warranty wont be void. Its a bit risky, but if they replaced your first one, who is to say they didnt check that one too? What you could do is play the question, say "it seems like when i plug my iphone charger in this happens, what if i try something like a...." you get my point =p

I can only get to the stores on weekends, unlike last time they have no openings on weekends so i rang apple last night went through all there bullshit and played dumb, they never mentioned that the phone was only replaced a couple of days ago and after i did every thing they asked they said it is definately a hardware problem and i could go to a store for replacement or send it in, the 2 options i had for sending it in was either just send it in and they would send out a new one when they get it or another option i have heard of, you pay $39 and they will send you one and you send yours in when you get the new one, the only catch is that when you pay the $39 you also pay another $800 which they will refund when they receive your phone, i wasnt going to risk them finding the jail break and keeping the $800 so i took the first option, now its just wait and see and hope they are unable to start the phone so they just throw it in a pile with the rest and send a new one, either that or the phone is screwed that any memory has been destroyed, either way just a matter of time now, they said it takes 2-5days for them to receive it and another 2-5 days for me to receive a replacement and they will email me when the old one is received and the new one sent, so if it gets to the end of next week and i have not heard anything then i will start getting worried

just flash it with official firmware before giving it to them. The phone's screen doesn't need to be on to get into DFU mode. Put it in DFU, connect it to itunes, download an old firmware (don't update to the latest) and then flash it on.

It wont come up in itunes, nothing works at all, completely dead.

I've had two iPhones. First one had a crack in the case. Sent away for repair 6 weeks later i got a repaired one. It died in after 24 hours. Back to the store and sent away to be repaired. Got this one and it seems to be playing up. I was told from my insurance ( which is the one that i got with optus ) that once this one is sent away ( three strike rule ) i get a new 3GS replacement.

Hopefully it dies really soon

Im hoping that they dont try to repair it.

This is the last paragraph of the email they sent me after going through all the shit on the phone:

You will need to send your IPHONE 3GS to Apple before we can send you a replacement.

If you requested service via the Apple website, please use the Apple shipping label that was provided when your service request was confirmed. Otherwise, please go to this webpage, enter ######## in the Repair ID box, and print the shipping label that is generated.

Please take the shipping label and your IPHONE 3GS to Australia Post. Do not include any other items, such as headphones or a power adapter, as they will not be returned to you. The Australia Post agent will provide the appropriate packaging and send the product to Apple.

WARNING: Apple has discovered that some of the unauthorized unlocking programs available on the Internet may cause irreparable damage to the iPhone's software. As part of the service process, Apple will update the software on your iPhone to the latest version. IF YOU HAVE MODIFIED YOUR IPHONE'S SOFTWARE, YOUR IPHONE MAY BECOME PERMANENTLY INOPERABLE WHEN APPLE UPDATES THE SOFTWARE. Making unauthorized modifications to the software on your iPhone violates the iPhone software license agreement, and the inability to use your iPhone due to unauthorized software modifications is not covered under your iPhone's warranty.

Edited May 27, 2010 by W0rp3D

[West]

just flash it with official firmware before giving it to them. The phone's screen doesn't need to be on to get into DFU mode. Put it in DFU, connect it to itunes, download an old firmware (don't update to the latest) and then flash it on.

I don't think Apple sign off for the all software anymore.

[West]

I have an old 3g 8gig, jailbreak n unlock. Its been a year now without any issues accept for once in a while it dies for 2-3 minutes, almost like it need it a rest lol but that because i used Blackra1n and this software is not as stable as the official Iclarify one.

I also have a 3gs 32gig jailbreak with the new spirit, works like a charm but i'm selling it now so i can buy an Ipad.

[West]

I can only get to the stores on weekends, unlike last time they have no openings on weekends so i rang apple last night went through all there bullshit and played dumb, they never mentioned that the phone was only replaced a couple of days ago and after i did every thing they asked they said it is definately a hardware problem and i could go to a store for replacement or send it in, the 2 options i had for sending it in was either just send it in and they would send out a new one when they get it or another option i have heard of, you pay $39 and they will send you one and you send yours in when you get the new one, the only catch is that when you pay the $39 you also pay another $800 which they will refund when they receive your phone, i wasnt going to risk them finding the jail break and keeping the $800 so i took the first option, now its just wait and see and hope they are unable to start the phone so they just throw it in a pile with the rest and send a new one, either that or the phone is screwed that any memory has been destroyed, either way just a matter of time now, they said it takes 2-5days for them to receive it and another 2-5 days for me to receive a replacement and they will email me when the old one is received and the new one sent, so if it gets to the end of next week and i have not heard anything then i will start getting worried

It wont come up in itunes, nothing works at all, completely dead.

Im hoping that they dont try to repair it.

This is the last paragraph of the email they sent me after going through all the shit on the phone:

You will need to send your IPHONE 3GS to Apple before we can send you a replacement.

If you requested service via the Apple website, please use the Apple shipping label that was provided when your service request was confirmed. Otherwise, please go to this webpage, enter ######## in the Repair ID box, and print the shipping label that is generated.

Please take the shipping label and your IPHONE 3GS to Australia Post. Do not include any other items, such as headphones or a power adapter, as they will not be returned to you. The Australia Post agent will provide the appropriate packaging and send the product to Apple.

WARNING: Apple has discovered that some of the unauthorized unlocking programs available on the Internet may cause irreparable damage to the iPhone's software. As part of the service process, Apple will update the software on your iPhone to the latest version. IF YOU HAVE MODIFIED YOUR IPHONE'S SOFTWARE, YOUR IPHONE MAY BECOME PERMANENTLY INOPERABLE WHEN APPLE UPDATES THE SOFTWARE. Making unauthorized modifications to the software on your iPhone violates the iPhone software license agreement, and the inability to use your iPhone due to unauthorized software modifications is not covered under your iPhone's warranty.

I don't know why you're going through such hassle,

My Boss has a 32gig 3gs, jailbreak as well. One day he dropped it on carpet floor, no external damage whatsoever YET the phone die lol. We took it back to Chadstone and got new replacement straight the way. They'd probably use it for spare, they won't waste time investigate.

[D-G]

Yeah actually now that you mention it, the girl who served me sat there telling me how if anything happens to it just come back for a replacement. Chadstone is either just handing them out or i really don't know what is going on... maybe she just into me..

[W0rp3D]

As a conclusion i sent the phone to apple on wednesday the 26th, according to there web site they received it and diagnosed the problem on the 1st and sent out a replacement on the 2nd which i received today (the 4th), when i spoke to them on the phone they said it would be 4-10 days (2-5days each way) and it took 7 (working) days with no charge for postage, in hind sight i probably should have taken it into an apple store but all is good now and i have broken it and restored everything.

If any one bricks theres and is worried about apple being able to get it started let me know, i have a device that will kill it instantly and make sure they will never get it started again

[nice 28]

If any one bricks theres and is worried about apple being able to get it started let me know, i have a device that will kill it instantly and make sure they will never get it started again

Is it a hammer?

Out of curiosity, care to pm me what the device is?

[W0rp3D]

http://cgi.ebay.com.au/FM-Transmitter-Car-...=item518f472a71

No hammer