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They (Red Cross) work off the model Birds,...

Look > Listen > Link

+ Safety being paramount to the attendee if the distressed person is drug affected

+ Listening Skills

+ Empathy Skills

+ How not to appear shocked

+ Leading questions

+ Leading tactlie support

+ Calming techniques

+ Triage (prioritising)

+ Role Play

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Should be a compulsory high school course these days with ice abuse seemingly on the rise^

You know I've always wondered why high school curriculum never made way for a general life skills class consisting of things like a first aid course and negotiation, counseling and everyday law, how to buy/sell/service cars etc. The stuff you know you will use in life even if you don't use the Maths that everyone claims not to need.

The closest I had to it was a leadership class, which the principal taught himself and unfortunately you had to choose between that and outdoor education - both useful skills!

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Negotiation came up yesterday but I was remiss in bringing up any elements in that department.

One person stated that if a fire was looming the word "relocate" was to be preferred over "vacate".

I only brought up strategies on how to befriend the victims' pets as a way to get them to co-operate.

But yes, negotiation skills are super important in assisting the person/people to link.

Most time was spent on rapport building, calming, listening and non verbal cues.

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