its ur fuse mate
its in the boot. back ones yellow 20a's the closest one to u is the right headlight the other is the left.
good way to check is to put the highbeams on... if they dont work then usually the fuse has gone
anyone with half a clue wouldnt do that shit in public.
they went n got the dumbest prick they could find and got the result they needed...
if they showed footage from OS and claimed it to be in australia then it would be an issue.