well as you can see the road is poorly managed and repaired, my car is over the legal ride height (100mm, i am at 110mm) and i just spoke very nicly to them. they said sent details and pictures explaining what happened...and why.
they will send it all off to the insurance department and sort it all out...i mean they could refuse it, but normally one would think that they would just brush you off rather than at least say please send the details through to our insuarnce department. after all tyhey are in the wrong here and road maintenence with what we pay taxes etc for!!!