Jump to content
SAU Community

Whos Responsible?

R34NRG

By R34NRG,
in General Automotive Discussion

 Share

Recommended Posts

R34NRG Grand Master

R34NRG

Posted
Posted

bought HIDs and found one of the ballists was faulty, sent it back straight away and its been 4 weeks now and he has still not sent me the ballist back. he claims in on its way and i should get it any day. tonite i got defected for my head lights. ive asked the guy to send me the ballist asap. but he wants $10 to send it, which ive got no way of doing because netbanking requires a minimum transfer of $20. and mailing him the money would take ages. i dont have any other means of transport so im pretty much out of luck. i got defected while on my way home from work. my shifts are 12pm till 8pm.

so my qusetions are, should he be paying for the delivery of the ballist back because its covered by insurence and it was a faulty product supplied by him, and is he responsible for my defect because he refuses to send the product back.

Link to comment
https://www.sau.com.au/forums/topic/160826-whos-responsible/
Share on other sites
R34NRG Grand Master

R34NRG

Posted
  • Author
Posted
He is responsible for giving you the replacement, but not for your defect as you shouldn't have been driving with stuffed headlights.

yeh i figured enough. but should i be paying for the delivery of the ballist back to me?

d0p3y Grand Master

d0p3y

Posted
Posted (edited)

So wire him 20 bucks to shut him up, get your ballast, fix your lights and be on your way

It's only small change

Better than running some kid over cos you're driving around without one headlight

Edited by d0p3y
Yotis Experienced

Yotis

Posted
Posted

Technically he is responsible for sending the replacement unit under warranty, unless it is not under warranty or in his sale he explicitly state that customer has to pay for warranty claim's shipping. If you want to know what type of legal standing you have, you can call dept. fairs trading and they will advise you (assuming you want to take it this far). As to the defect.. no thats yours as you choose to drive the car with defect headlight.... Another point you might want to remember is that if your car does not come with factory HID and complied with it then HID is illegal on your car as well. So next time when you have a full set of HID, blues can still defect you on it. :(

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Similar Content

  • Latest Posts

    • Murray_Calavera
      Jacks that fit under GTR lips that can reach the subframe?

      By Murray_Calavera · Posted

      My dream is also to have a proper hoist, but I don't think it will ever happen. My quickjack is probably as close as I'll ever get, it really is very good though. 
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      Yeah we keep on in the dailies, it is pretty poor how many animals get hit and the driver leaves without checking....have saved a couple of little ones over the years. Bit of a gruesome job though, pouches generally need to be cut open because they are so tight and often the joey doesn't realise mum is gone so they are still locked onto the teat. I checked the modules in front of the DS wheel where an oil cooler should go.... There is the radar unit - that can go for race use) One of the 2 HX water pumps, the silver cylinder. That needs to be kept but might be able to be relocated But the bad news, the big computer mounted vertically in front of the wheel (blocking any potential air exit) is the electric steering computer. That is required until/unless i do a hydraulic steering conversion, and in CAD based modern car design it is not like I can just pop a big unit like that somewhere else (plus the loom would be too short anywhere else too). So, the passenger side is OK to clear out (just use a smaller washer reservoir, potentially elsewhere), but the DS no beuno
    • Duncan
      Chris' Toyota Mark ii JZX110

      By Duncan · Posted

      Well, all the best with the new camry It was interesting to hear about the UK process, it is generally a lot more streamlined here with a shipping agent looking after all the import side (noting the exact final price can still be a surprise.....) and I've used a few different brokers on the japan (or US) side, and never had any trouble with any of them....luck of the draw I guess. You mentioned you didn't get the auction sheet (understandable since you bought it from a dealer, not auction), but I always try and get hold of that because they are pretty thorough. I've imported 2x R grade vehicles over the years and both were fine, repairs in Japan are pretty thorough compared to here in Oz.
    • Duncan
      Jacks that fit under GTR lips that can reach the subframe?

      By Duncan · Posted

      BTW I measured the jack I have, it is 70mm at the saddle but you only have about 700 until it returns to 150mm high at the cylinder so it is good but no magic bullet.
    • hoodedreeper
      Chris' Toyota Mark ii JZX110

      By hoodedreeper · Posted

      My experience with Rising Sun Exports Before agreeing to the sale I tried to do as much research as I could (obviously), his Facebook reviews are 98% and he goes Live at least once or twice a week. I contacted 2 people in the UK who had used him for their imports, both had positive feedback. His explanation and talk through of the import process was thorough, answering any query no matter how stupid it was. It felt as soon as the money was sent, communication dropped off. I asked for shipping updates every 2 weeks or so, not wanting to pester him, he never had any updates. I wasn't informed the car had been dropped off at the port, I only found out by his Facebook story. I asked for the photos taken at the port, knowing he would need some for insurance purposes. I received a few 5 second clips and that's it. When asked again, he said his staff had them. Weeks later I asked again, he tells me he doesn't have any, but does have 50 photos from the original advert. I never received them. I eventually got the documents sent via WhatsApp after I mentioned the port was requesting them. I purchased a CarVX report, to find out the vehicle is a Grade R with recorded accident damage, first recorded in 2017 when it was first auctioned. He never told me the grade, then again I didn't ask. His response was "Grade R means nothing, it wasn't chassis damage". Still, I would have liked to have been informed about it. Jon prides himself on being open and honest when it comes to inspecting cars, it's his main job doing so at the auctions for customers. When the vehicle arrived in the UK I noticed a few little cosmetic issues. It's a 21 year old car so it wasn't going to be mint condition. The side skirts are cracked on each corner and the sealant is failing. The front grill on the bonnet/hood isn't secured very well, mounting studs are missing. Both minor things, but again, it would have been nice to be told. During a Facebook Live walk around video of the vehicle, he mentioned it has a front Whiteline anti roll bar/sway bar. While on the inspection ramp, I noticed the stock item has been installed. When first questioned, his response was "the ARB? Switched? Since when, it never had them". Since sending video and photo evidence I've not received a response. I'm probably being over critical of the overall condition of an old car, but all I wanted was honesty (which he claims to have). I'm aware I wasn't his only customer, he's busy doing XYZ but other reviews praise him for great communication with regular updates and photos, I felt I didn't receive the same treatment. 
×
×
  • Create New...