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* We warrant that all products are Brand New and free from defective material and defective workmanship, and we agree to replace or repair any part that proves to be defective. However, this warranty does not cover damage due to misuse, abuse, incorrect assembly, improper and irregular maintenance, or accident or collision.

you will probably find most turbocharger resellers are like this, garrett/GCG as well.

usually when a turbocharger fails its due to installation, improper use or some other user fault

running a pod filter and letting a single spec of dirt or grit in the bearing cartridge would be enough to make it shat itself

garrett etc would take the unit back, disassemble and find out the cause, most likely dirt / foreign debris sucked into it

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