Dodgey Retailers Not Upholding Warranty

[nuffsaid]

Hi all

Just wanted to vent out at a particular car parts and accessories retailer out in South West Sydney.

I would never normally go to them, but my gf went to them 3 years ago to get her windows tinted. We made the unfortunate mistake of going there because it was just for window tinting and not much could possibly go wrong. Well I was wrong.

To cut a long story short, basically they are not upholding warranty for tints that have severely faded, and have bubbled in certain areas. Even though we had a receipt and it was clearly stated that there was 10 years warranty.

Funny thing is, we had the car booked in with them to get the tints redone after several visits and phone conversations. So I woke up early, brought the car to them, and the boss storms out, already angry for some odd reason (probably because he has to work for free fixing the tints), and refuses to work on the car. The boss drives the car out of the workshop, nearly running me over and and hides away at the back of the workshop refusing to even deal with it in a civilised manner.

Who else has been stung by something like this? and why are people allowed to get away with it? Its ridiculous!

If anyone is ever scared of being stung by these guys, then shoot me a PM. You'll probably already guess who it is haha

Note: this has been my true personal experience, I cant say your experience will be the same so don't take my word for it, but I urge you to do your research to save you from headaches in the future

[SECURITY]

ring up the department of fair trading and see what can be done.

a warranty is a warranty - there are no if's or butt's about it.

if not - take a few boys down.

[MrStabby]

ring up the department of fair trading and see what can be done.

a warranty is a warranty - there are no if's or butt's about it.

Yep, and at this stage I would demand a refund for the original work, as you cannot trust this workshop (as long as Fair Trading agree you can do that)

if not - take a few boys down.

Muhahaha

[ferni]

Not sure who you're talking about, but I've had Tint-a-car do my last couple of cars, and they've been good, even when my old car was broken into they replaced the tint for free on that window... But of course they are Franchises so could be hit and miss depending on which one you go to.

Sounds pretty unreasonable what you experienced. Take it further, make a point.

[SECURITY]

Muhahaha

thats what it comes down to most of the time.

taking a few boys down will make an unreasonable person suddenly become VERY reasonable.

[Munkyb0y]

^^ agreed...as primative as it sounds. some ppl just dont see reason any other way. but there's no need for a FEW mates, just let the idiot know... LOUDLY... it's not going away till he deals with it. i'd be chasing my cash back.

someone shoot me a PM with the business name, just so i can stay away from yet another dodgy dealer.

[v_s_p_e_c]

Threatening the department of fair trading should snap him out of that mood.

Worked a treat when a mate purchased an r32 gtr from a dealer and they didn't want to fix a diff that wasn't working 2 weeks later