Yet Another Problem

[SECURITY]

Thanks for setting everyone straight as to where the warranty obligations lay. There has been far too much confusion in this thread about this subject.

Good job.

Cheers.

yeah, well its actually an offense in the fair trading act to misrepresent where a product actually came from.

he sold them as sliding turbos, but Murnane Motors were the suppliers, makers and warranters of the turbos.

from the fair trading act:

(ea) make a false or misleading representation concerning the availability of facilities for the repair of goods or of spare parts for goods; (eb) make a false or misleading representation concerning the place of origin of goods; - Not a slide turbo

(G) make a false or misleading representation concerning the existence, exclusion or effect of any condition, warranty, guarantee, right or remedy.

[dano4127]

The new owner of Murnane is gona be real impressed once he finds out slide is sending everyone to him afaik they are not even doing turbo rebuilds anymore as it was the previous owner Sheldon that had all the balancers and machinery for turbo rebuilds

next thing slide will probably tell you to send your turbo out to the blackwater mine to get fixed as thats where sheldon is focussing on tubos for the mining industry.

Murnane motors are great guys - they have been severly screwed around as have some of you.

Anyone else notice a common element here?

[SkylineSII]

i dont think you know the real reason why Sheldon has moved to Blackwater

he has ripped everyone off including me and if he comes back down the coast ill f**king kill him

yeah, well its actually an offense in the fair trading act to misrepresent where a product actually came from.

he sold them as sliding turbos, but Murnane Motors were the suppliers, makers and warranters of the turbos.

from the fair trading act:

(ea) make a false or misleading representation concerning the availability of facilities for the repair of goods or of spare parts for goods; (eb) make a false or misleading representation concerning the place of origin of goods; - Not a slide turbo

(G) make a false or misleading representation concerning the existence, exclusion or effect of any condition, warranty, guarantee, right or remedy.

Thats bullshit.

Advertised as place of origin.

The address that was listed was murnane ya stooge and anyone that i ever saw pick one up did so from murnane

its the new owners responsibility to forward what ever needs to be warranted to the cock to fix it.

its like apexi being sold to a new owner do you think the new owner wont warrant old apexi shit sold?

your a dick

[dano4127]

slide always refered to shop 4 ramly drive as being his own personal "the boss of" workshop

that was what i thought till i walked in there and asked for aaron

[sloutch]

Security, please keep us posted on your next course of action regarding this matter. I too have a sliding performance turbo and would wish to know what will happen IF ( touch wood ) it fails on me.

So far i've been having fantastic results from the turbo achieving 240rwkw on low boost of 12psi on an unopened engine and basic supporting mods.

[The Dan]

Yep, sure does appear somthing has hit the compressor blades.

There is no way to damage the middle of the blades in that manner with just a cartridge failing.

I've killed one and seen a good number of others die, and its only ever the out edge of the wheel that gets minced up and the rest bent. Never chunked up in the middle

Usually its just the outer edge/bent wheel... but your wheel has some nice gouges taken out of the front of it which (more likely than not) is due to something smashing the blades at a high RPM shaft speed

Sorry to grab your post out of the bunch but there is a way for it to do that.

Cartridge fails causing the blades to make contact with the housing. The chunk comes off and is too large to fit through the compressor wheel so it bounces around and takes chips off everything on it's adventure to fit between the blades. I'd lay money on this is what has happened.

[SECURITY]

i dont think you know the real reason why Sheldon has moved to Blackwater

he has ripped everyone off including me and if he comes back down the coast ill f**king kill him

Thats bullshit.

Advertised as place of origin.

The address that was listed was murnane ya stooge and anyone that i ever saw pick one up did so from murnane

its the new owners responsibility to forward what ever needs to be warranted to the cock to fix it.

its like apexi being sold to a new owner do you think the new owner wont warrant old apexi shit sold?

your a dick

slide sold murnane motors turbos as his own branded turbos. he told everyone that it was HIS workshop, that HE was doing all of the work and HE was the one falling behind because of his condition. theres the misrepresentation.

so settle down princess.

Security, please keep us posted on your next course of action regarding this matter. I too have a sliding performance turbo and would wish to know what will happen IF ( touch wood ) it fails on me.

So far i've been having fantastic results from the turbo achieving 240rwkw on low boost of 12psi on an unopened engine and basic supporting mods.

ill keep everyone posted on how i go. im rounding up a few people who have been shafted by slide and are thinking about making a single suit (as i was directed by the department of fair trading).

[BAMR33]

if he comes back down the coast ill f**king kill him

Soooo, homicidal much?

[The Dan]

im looking at the garrett cartridge replacements from rotor master in campbellfield. they do a similar job to slide but with garrett ball bearing cartridge and a hi flowed exhaust housinhg.

olts straight back on coz it uses ur stock turbo

I have yet to see one of these "bolt straight on".

The cartridge is shorter by a very substantial amount so the compressor housing is moved back around 1 inch maybe more. The exhaust and everything bolt up nicely though, it's just everything from plumback BOV to intake piping has to be modified to fit it. May not be the case in the Rotor Master ones but the other 2 companies that do the exact same thing have the exact same result. If you don't mind, keep me posted as I would like to know if they are different to everyone elses.

[SECURITY]

I have yet to see one of these "bolt straight on".

The cartridge is shorter by a very substantial amount so the compressor housing is moved back around 1 inch maybe more. The exhaust and everything bolt up nicely though, it's just everything from plumback BOV to intake piping has to be modified to fit it. May not be the case in the Rotor Master ones but the other 2 companies that do the exact same thing have the exact same result. If you don't mind, keep me posted as I would like to know if they are different to everyone elses.

i got the hiflow with the GT core when i got GCG to fix my turbo. rated at 500hp and capable of pushing 25psi.

its bolt on in terms of dump pipe and manifold as you said.

the oil and water lines are not 'bolt on'. there is a kit GCG sell for an extra $150 to fit it on. it comes with an oil feed line and banjo fittings for the water lines. all you need to do is cut your water line, expand it, fit the water hose GCG also supply, clamp on and fit and clamp the banjo fittings on.

no dramas.

[Slide]

Hey guys

The turbo's all came with a manufacturer warranty which is still based with the shop on the Gold Coast where we would help make and sell them from.

We have had around 7 highflows fail out of 1376 made.

Warranty is based with Murnane Motors in Burleigh Heads on the Gold Coast.

There is no longer an involvement by Sliding Performance with highflows due to the simple fact that the man hours requried to turn over that many turbo's even with a 3 week delay was atrocious and all involved decided that family and in one case health was more important.

The engineer would look at this turbo/pull it down and find what the cause of its demise was and will let you know.

Jase

Guys Jase pretty much summed it up though to clear the sky:

Sliding Performance for quite some time had a lot of incoming work from the Gold Coast.

A shop was found and relationship formed with the owner.

Turbochargers were originally and always have been purchased from this business and on sold to customers.

A few months passed and the workload became too great for the owner and staff to keep up so i (Aaron) began helping where i could to the point where i knew the complete process and began to build along side the owner.

The original terms never changed and the turbo's were still be purchased and on sold by Sliding Performance.

Warranty was always based at the same shop the items were purchased from and being there all the time made it easy for people to assume the association was that the workshop was mine.

In fact it became a little more though the turbochargers always remained the same.

We began selling from the Burleigh address as it was a very logical pickup point for local sales.

In conjunction with Murnane Motors we were also selling from this venue.

slide sold murnane motors turbos as his own branded turbos. he told everyone that it was HIS workshop, that HE was doing all of the work and HE was the one falling behind because of his condition. theres the misrepresentation.

so settle down princess.

The branding process was simple and remained the same not as a brand of turbo's just as a name base association like it has been created on the forums. (Slide highflows)

There is no misrepresentation on our part though when it came to the point where i could no longer sustain the duties that ended up being expected of me, everything ended.

The owner of Murnane Motors sold the business to a new owner and is now based in Blackwater.

Murnane Motors still forwards any warranty repairs or turbocharger work onto Sheldon the previous owner as he is the manufacturing warranter of these turbochargers.

He as a business and manufacturer must support the warranty clause stipulated in the sale to us and for resale.

We also list on our website under the returns policy that all items must be returned to the manufacturer for warranty.

Murnane Motors as the warranter must be in receipt of these turbochargers for warranty claims.

My association with the turbochargers was simple.

To assist on a volunteer basis to keep the waiting times somewhere under 3 weeks.

I was making turbo's and i did spend a lot of time in hospital because of this.

We have no legal obligation to warrant these items under the Sliding Performance name as they are under warranty with Murnane Motors now (Shelren PTY) though we are more then happy to be the information providing medium and help ensure that everyone that may have a failure has their turbo assessed by the manufacturer.

Regards, Aaron

[2rismo]

im rounding up a few people who have been shafted by slide and are thinking about making a single suit (as i was directed by the department of fair trading).

You have got to be joking (yourself and everyone else!)

If the Department of Fair Trade get the full story from the relevant parties with quotable facts and credible evidence instead of your ridiculous fairy tales then you'll soon discover that the DOFT will dismiss your rubbish quicker than it takes you to find someone else to blame.

This thread is very close to being over. Tread lightly...princess.

[TazzS13]

I've got no issues contacting Murnane about my turbo and hopefully working something out, if thats how your warranty system works then so be it....just a bit dirty that ive put a "new" turbo on labelled as a Slide high flow and its failed with barely any Km's on it. No "sorry about that is there something we can do to help". I now have to take the turbo off and pay to get it sent to QLD. Even if you are only the middle man here it still reflects badly on your business and i will definitely think twice before purchasing anything else if thats the kind of customer support is offered with your products....lesson learnt.

Edited November 19, 2007 by TazzS13

[2rismo]

Tazz, that's spot on. You don't like the way it's gone down and for you it impacts on the likelihood of any further trading with Sliding Performance but you have managed to do what some in this thread can't seem to get through their heads. The warranty doesn't rest with Sliding Performance but instead with the actual manufacturer.

You are, of course, entitled to your opinion but the fact that you're not carrying on like a pork chop in this thread speaks volumes about the maturity lacking of so many others.

[SECURITY]

You have got to be joking (yourself and everyone else!)

If the Department of Fair Trade get the full story from the relevant parties with quotable facts and credible evidence instead of your ridiculous fairy tales then you'll soon discover that the DOFT will dismiss your rubbish quicker than it takes you to find someone else to blame.

This thread is very close to being over. Tread lightly...princess.

im not explaining this again on here, not to you. its pointless.

it just seems like your sponsorship by sliding has given you a bias opinion.

[2rismo]

im not explaining this again on here, not to you. its pointless.

it just seems like your sponsorship by sliding has given you a bias opinion.

Sliding Performance has no current sponsorship agreement with 2RISMO Racing, my car or myself. Wake up to yourself champ. You're carrying on like a tool.

[Cubes]

Lets not start to get personal peoples. Keep the thread civilised.

-------

In all honesty how many of these turbo's have failed?

How many were sold?

Here on SAU there has been very few failures in the grand scheme of things.

There was a thread over on ct.com a while back where people were complaining of the high failure rates of the GT BB (GT30 & GT35) turbo's. Head over to an xr6t forum and there we have it again; quite a few failures of the GT turbo's.

Its bound to show up as OMG there's failures everywhere when hundreds/thousands of a certain product has been sold.

I'm not biased either way and honestly don't really give two hoots but its really quite obvious that sh*t happens; if an offer has been made to have the turbo replaced under warranty why whine and complain; doing so will only have the seller possibly withdraw their offer to do 'the right thing'.

[The Dan]

Guys Jase pretty much summed it up though to clear the sky:

Sliding Performance for quite some time had a lot of incoming work from the Gold Coast.

A shop was found and relationship formed with the owner.

Turbochargers were originally and always have been purchased from this business and on sold to customers.

A few months passed and the workload became too great for the owner and staff to keep up so i (Aaron) began helping where i could to the point where i knew the complete process and began to build along side the owner.

The original terms never changed and the turbo's were still be purchased and on sold by Sliding Performance.

Warranty was always based at the same shop the items were purchased from and being there all the time made it easy for people to assume the association was that the workshop was mine.

In fact it became a little more though the turbochargers always remained the same.

We began selling from the Burleigh address as it was a very logical pickup point for local sales.

In conjunction with Murnane Motors we were also selling from this venue.

The branding process was simple and remained the same not as a brand of turbo's just as a name base association like it has been created on the forums. (Slide highflows)

There is no misrepresentation on our part though when it came to the point where i could no longer sustain the duties that ended up being expected of me, everything ended.

The owner of Murnane Motors sold the business to a new owner and is now based in Blackwater.

Murnane Motors still forwards any warranty repairs or turbocharger work onto Sheldon the previous owner as he is the manufacturing warranter of these turbochargers.

He as a business and manufacturer must support the warranty clause stipulated in the sale to us and for resale.

We also list on our website under the returns policy that all items must be returned to the manufacturer for warranty.

Murnane Motors as the warranter must be in receipt of these turbochargers for warranty claims.

My association with the turbochargers was simple.

To assist on a volunteer basis to keep the waiting times somewhere under 3 weeks.

I was making turbo's and i did spend a lot of time in hospital because of this.

We have no legal obligation to warrant these items under the Sliding Performance name as they are under warranty with Murnane Motors now (Shelren PTY) though we are more then happy to be the information providing medium and help ensure that everyone that may have a failure has their turbo assessed by the manufacturer.

Regards, Aaron

Well said.

And by my calculations 7 failures out of 1376 is 0.5% failure rate. This is less than the documented failure rate of Garrett turbochargers which was given to me at the beginning of the year.

Everyone needs to settle the f**k down and take this up via the apprpriate channels. No one has denied warranty here, and it would do some of you good to read the conditions before jumping to conclusions.

The company that manufactures these turbos has no responsibility to provide a warranty to you based on the fact that it is a performance product that can fail due to many many factors which are totally out of the control of the manufacturer. Dick head tuners are the main cause.....and there are friggin plenty of them.

[SECURITY]

not anymore, anyway.

i'll tell you what. have company A tell you to get your turbo checked out by company B, then have company B check it out by taking it apart, then telling you its X amount.

THEN have company A tell you they wont pay it as its too much, THEN tell you that you've voided your warranty by having company B open up the turbo - under company A's instructions.

are you telling me you wouldnt be out for every single cent you're owed?

[R33GOD]

i dont care who my turbo was sent to. As long as it gets fixed im happy.

when it was working it was a fantastic turbo, but shit happens and its under warranty so meh

Edited November 19, 2007 by R33GOD