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Customers Beware

Just_Rb

By Just_Rb,
in New South Wales

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D3bb4 Collaborator

D3bb4

Posted
Posted

How exactly you go through DFT? Somebody stuffed up installing a strut on my car - they cross threaded the bolt, so the strut sat at an angle, and has now damaged the strut top... they reckon a bearing failed under the strut, and the thread's strippin from the bottom... either way, if turns out to be their fault.. i aint sure how to go about makin 'em pay for the mistake.

Kujotk Grand Master

Kujotk

Posted
Posted

need reciept with their company name, date and prferably discription on the reciept..... then just do a google search for department of fair trading phone number.... they'll send you the right direction, although yours sounds hard to prove debb4....

GTR-N1 Grand Master

GTR-N1

Posted
Posted
How exactly you go through DFT? Somebody stuffed up installing a strut on my car - they cross threaded the bolt, so the strut sat at an angle, and has now damaged the strut top... they reckon a bearing failed under the strut, and the thread's strippin from the bottom... either way, if turns out to be their fault.. i aint sure how to go about makin 'em pay for the mistake.

1) You can ask a local solicitor to send them a warning, which can lead to a quicker result!

OR

2) Dept Fair Trading No. = 133220

Being in Sydney, you can go to any branch and fill out forms directly.

Sydney = 2-24 Rawson Place McKell Building

Parramatta = 1 Fitzwilliam St

Blacktown = Level 3 22 Main St

Hurstville = Level 3 4-8 Woodville St

Liverpool = Shop 1R 33 Moore St

Penrith = 518 High St (but not sure if it's there any more)

OR

3) MTA

OR

4) NRMA legal where Noth**g Real*y Matt*rs Anymor* :D

Tez :banana:

D3bb4 Collaborator

D3bb4

Posted
Posted

Thanks for that. I've had another mechanic look at the problem:

the gronks installed the strut tops upside down, so they were sitting at an angle and fu(king up...

And now they wanna tell me bout how it shoulda been brought to them to be looked at... after i'd taken it there and they tried to tell me it was a bearing failure, they'd need it back to pull it apart... which was bullshit, so i took it elsewhere to get looked at.... and now discovered this... am pissed off to say the least.

CARSICK Rising Star

CARSICK

Posted
Posted

Why don't earthlings who F**K THINGS UP apologise any more?

There's all this BLAME, RECRIMINATION, SPIN, RATIONALISATION BLAH BLAH BLAH.

Politicians do all of that and more....

Do we really have to copy them??? :)

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