Jump to content
SAU Community

Recommended Posts

Just wondering if any one has been in this position, my phone died last week, didnt know what the problem was, was sitting in the holder in the truck with my fm transmitter charging the phone (have been using it every day for over a month), when i got back in the phone was off and i could not turn it back on again, took it into the apple store on sunday and they gave me a replacement, today (tuesday) i plugged my fm transmitter in and it died instantly, was able to get the apple logo up again but it was flickering and then went off, for the next ten minutes the phone got hotter and hotter (wasnt plugged in) and then held its heat for another 20 minutes before cooling down.

What im interested to know is if anyone else has been in this position and what will apple say when i take it back a second time, would prefer that they didnt send it off to get fixed as it is jail broken and has over 100 apps on there, was wondering if it is worth paying to get it fixed or will they not care and just replace it again, also if i tell them that it was caused by a non apple product will that void the warranty?

Link to comment
https://www.sau.com.au/forums/topic/322090-iphone-died-twice-in-two-weeks/
Share on other sites

Well generally Apple store won't repair it - they should simply give you a new one while the busted one will get fixed and refurbished...if your FM tranmistter has the silly "Made for iPod" and/or "Made for iPhone" on the box it should be sweet..

A friend of mine took his first iphone back because the volume rocker fell off (Apple had a batch of 3G's that the volume rockers weren't glued properly)..His second 3G he had for a week and took it back because the slience switch was very fragile (you can simply touch it and it will go into slient/vibrate mode)....and he got a new one and his was jailbroken.

I mean it doesn't harm to reset it back to normal (when possible) but if it's not turning on...how can they (Apple Store) know it was jailbroken

The jail break is only a problem if they decide that they want to investigate further and send it off to be repaired to see if it was something i caused instead of just replacing it.

The jail break is only a problem if they decide that they want to investigate further and send it off to be repaired to see if it was something i caused instead of just replacing it.

Its hard to say if they will send it off or throw it out. If they send it off and find out something non Apple related or that fact that you jail break your iphone then there is no chance that warranty wont be void. Its a bit risky, but if they replaced your first one, who is to say they didnt check that one too? What you could do is play the question, say "it seems like when i plug my iphone charger in this happens, what if i try something like a...." you get my point =p

Edited by D-G

just flash it with official firmware before giving it to them. The phone's screen doesn't need to be on to get into DFU mode. Put it in DFU, connect it to itunes, download an old firmware (don't update to the latest) and then flash it on.

I've had two iPhones. First one had a crack in the case. Sent away for repair 6 weeks later i got a repaired one. It died in after 24 hours. Back to the store and sent away to be repaired. Got this one and it seems to be playing up. I was told from my insurance ( which is the one that i got with optus ) that once this one is sent away ( three strike rule ) i get a new 3GS replacement.

Hopefully it dies really soon :bunny:

Its hard to say if they will send it off or throw it out. If they send it off and find out something non Apple related or that fact that you jail break your iphone then there is no chance that warranty wont be void. Its a bit risky, but if they replaced your first one, who is to say they didnt check that one too? What you could do is play the question, say "it seems like when i plug my iphone charger in this happens, what if i try something like a...." you get my point =p

I can only get to the stores on weekends, unlike last time they have no openings on weekends so i rang apple last night went through all there bullshit and played dumb, they never mentioned that the phone was only replaced a couple of days ago and after i did every thing they asked they said it is definately a hardware problem and i could go to a store for replacement or send it in, the 2 options i had for sending it in was either just send it in and they would send out a new one when they get it or another option i have heard of, you pay $39 and they will send you one and you send yours in when you get the new one, the only catch is that when you pay the $39 you also pay another $800 which they will refund when they receive your phone, i wasnt going to risk them finding the jail break and keeping the $800 so i took the first option, now its just wait and see and hope they are unable to start the phone so they just throw it in a pile with the rest and send a new one, either that or the phone is screwed that any memory has been destroyed, either way just a matter of time now, they said it takes 2-5days for them to receive it and another 2-5 days for me to receive a replacement and they will email me when the old one is received and the new one sent, so if it gets to the end of next week and i have not heard anything then i will start getting worried

just flash it with official firmware before giving it to them. The phone's screen doesn't need to be on to get into DFU mode. Put it in DFU, connect it to itunes, download an old firmware (don't update to the latest) and then flash it on.

It wont come up in itunes, nothing works at all, completely dead.

I've had two iPhones. First one had a crack in the case. Sent away for repair 6 weeks later i got a repaired one. It died in after 24 hours. Back to the store and sent away to be repaired. Got this one and it seems to be playing up. I was told from my insurance ( which is the one that i got with optus ) that once this one is sent away ( three strike rule ) i get a new 3GS replacement.

Hopefully it dies really soon :blink:

Im hoping that they dont try to repair it.

This is the last paragraph of the email they sent me after going through all the shit on the phone:

You will need to send your IPHONE 3GS to Apple before we can send you a replacement.

If you requested service via the Apple website, please use the Apple shipping label that was provided when your service request was confirmed. Otherwise, please go to this webpage, enter ######## in the Repair ID box, and print the shipping label that is generated.

Please take the shipping label and your IPHONE 3GS to Australia Post. Do not include any other items, such as headphones or a power adapter, as they will not be returned to you. The Australia Post agent will provide the appropriate packaging and send the product to Apple.

WARNING: Apple has discovered that some of the unauthorized unlocking programs available on the Internet may cause irreparable damage to the iPhone's software. As part of the service process, Apple will update the software on your iPhone to the latest version. IF YOU HAVE MODIFIED YOUR IPHONE'S SOFTWARE, YOUR IPHONE MAY BECOME PERMANENTLY INOPERABLE WHEN APPLE UPDATES THE SOFTWARE. Making unauthorized modifications to the software on your iPhone violates the iPhone software license agreement, and the inability to use your iPhone due to unauthorized software modifications is not covered under your iPhone's warranty.

Edited by W0rp3D
just flash it with official firmware before giving it to them. The phone's screen doesn't need to be on to get into DFU mode. Put it in DFU, connect it to itunes, download an old firmware (don't update to the latest) and then flash it on.

I don't think Apple sign off for the all software anymore.

I have an old 3g 8gig, jailbreak n unlock. Its been a year now without any issues accept for once in a while it dies for 2-3 minutes, almost like it need it a rest lol but that because i used Blackra1n and this software is not as stable as the official Iclarify one.

I also have a 3gs 32gig jailbreak with the new spirit, works like a charm but i'm selling it now so i can buy an Ipad.

I can only get to the stores on weekends, unlike last time they have no openings on weekends so i rang apple last night went through all there bullshit and played dumb, they never mentioned that the phone was only replaced a couple of days ago and after i did every thing they asked they said it is definately a hardware problem and i could go to a store for replacement or send it in, the 2 options i had for sending it in was either just send it in and they would send out a new one when they get it or another option i have heard of, you pay $39 and they will send you one and you send yours in when you get the new one, the only catch is that when you pay the $39 you also pay another $800 which they will refund when they receive your phone, i wasnt going to risk them finding the jail break and keeping the $800 so i took the first option, now its just wait and see and hope they are unable to start the phone so they just throw it in a pile with the rest and send a new one, either that or the phone is screwed that any memory has been destroyed, either way just a matter of time now, they said it takes 2-5days for them to receive it and another 2-5 days for me to receive a replacement and they will email me when the old one is received and the new one sent, so if it gets to the end of next week and i have not heard anything then i will start getting worried

It wont come up in itunes, nothing works at all, completely dead.

Im hoping that they dont try to repair it.

This is the last paragraph of the email they sent me after going through all the shit on the phone:

You will need to send your IPHONE 3GS to Apple before we can send you a replacement.

If you requested service via the Apple website, please use the Apple shipping label that was provided when your service request was confirmed. Otherwise, please go to this webpage, enter ######## in the Repair ID box, and print the shipping label that is generated.

Please take the shipping label and your IPHONE 3GS to Australia Post. Do not include any other items, such as headphones or a power adapter, as they will not be returned to you. The Australia Post agent will provide the appropriate packaging and send the product to Apple.

WARNING: Apple has discovered that some of the unauthorized unlocking programs available on the Internet may cause irreparable damage to the iPhone's software. As part of the service process, Apple will update the software on your iPhone to the latest version. IF YOU HAVE MODIFIED YOUR IPHONE'S SOFTWARE, YOUR IPHONE MAY BECOME PERMANENTLY INOPERABLE WHEN APPLE UPDATES THE SOFTWARE. Making unauthorized modifications to the software on your iPhone violates the iPhone software license agreement, and the inability to use your iPhone due to unauthorized software modifications is not covered under your iPhone's warranty.

I don't know why you're going through such hassle,

My Boss has a 32gig 3gs, jailbreak as well. One day he dropped it on carpet floor, no external damage whatsoever YET the phone die lol. We took it back to Chadstone and got new replacement straight the way. They'd probably use it for spare, they won't waste time investigate.

Yeah actually now that you mention it, the girl who served me sat there telling me how if anything happens to it just come back for a replacement. Chadstone is either just handing them out or i really don't know what is going on... maybe she just into me.. ;)

As a conclusion i sent the phone to apple on wednesday the 26th, according to there web site they received it and diagnosed the problem on the 1st and sent out a replacement on the 2nd which i received today (the 4th), when i spoke to them on the phone they said it would be 4-10 days (2-5days each way) and it took 7 (working) days with no charge for postage, in hind sight i probably should have taken it into an apple store but all is good now and i have broken it and restored everything.

If any one bricks theres and is worried about apple being able to get it started let me know, i have a device that will kill it instantly and make sure they will never get it started again :)

  • 2 weeks later...
If any one bricks theres and is worried about apple being able to get it started let me know, i have a device that will kill it instantly and make sure they will never get it started again :P

Is it a hammer? :ninja:

Out of curiosity, care to pm me what the device is?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Similar Content

  • Latest Posts

    • New CAS just turned up from NZ Wiring. Looks like a nice bit of gear.  So, yeah. Triggered, bro. Realised I may as well do the cam belt while mucking about with it so will order one of them.
    • Even more fun, leave all the ADAS stuff plugged in, but in different locations, hopefully avoid any codes!   And honestly, all these new cars with their weird electronics. Pull all the electronics out Duncan, and just shove an aftermarket ECU and if needed a trans controller in, along with a PDM. Make it run basic but race car styled!
    • To follow up a question from earlier too since I had the front bar off again (fking!) This is what is between the bumper and the drivers side wheel And this is the navigator side, only one thing but its a biggy! So basically....no putting coolers in the wheel arches without a lot of moving other stuff. Assuming I move to properly race prepping this car I'll take that job on and see how the computers respond to removing a whole bunch of ADAS modules
    • So I prepped the car for another track day on Wednesday (will be interesting to see coolant temps post flushing out and the larger reservoir, with a forecast of 3-14 being 20o cooler than last time I took it out). Couple of things to mention; since I am just driving the car and not taking a support vehicle, I took the rear seats out and just loaded the back up Team Trackday style. Look at all that space! To cover off removing the rear seat....it is weird (note the hybrid is probably different because it wouldn't have folding rear seats) Basically, you remove the lower seat base, very similar to a r series but it is a clip that pulls forward to release the base rather than it being bolted down. Easy Then, you need to remove the side section of the rear seat on each side. There is a 14mm head nut at the bottom of the side piece, the it slides upwards off a hook at the top to release; you also need to unhook the seatbelt from the loop at the top. Then the centre piece is weird. You need to release/fold the seats forward with the tab in the boot on each side From there, there are 2,x12mm headed bolts holding the rear of each seat to the folding bracket, under the trim between the rear seat and the boot (4x christmas tree clips there, they suck). The seat is out but you can see where the bolts attach to the bracket
    • As discussed in the previous post, the bushes in the 110 needed replacing. I took this opportunity to replace the castor bushes, the front lower control arm, lower the car and get the alignment dialled in with new tyres. I took it down to Alignment Motorsports on the GC to get this work done and also get more out of the Shockworks as I felt like I wasn't getting the full use out of them.  To cut a very long story short, it ended up being the case the passenger side castor arm wouldn't accept the brand new bush as the sleeve had worn badly enough to the point you could push the new bush in by hand and completely through. Trying a pair of TRD bushes didn't fix the issue either (I had originally gone with Hardrace bushes). We needed to urgently source another castor arm, and thankfully this was sourced and the guys at the shop worked on my car until 7pm on a Saturday to get everything done. The car rides a lot nicer now with the suspension dialled in properly. Lowered the car a little as well to suit the lower profile front tyres, and just bring the car down generally. Eternally thankful for the guys down at the shop to get the car sorted, we both pulled big favours from our contacts to get it done on the Saturday.  Also plugged in the new Stedi foglights into the S15, and even from a quick test in the garage I'm keen to see how they look out on the road. I had some concerns about the length of the LED body and whether it'd fit in the foglight housing but it's fine.  I've got a small window coming up next month where I'll likely get a little paint work done on the 110 to remove the rear wing, add a boot wing and roof wing, get the side skirt fixed up and colour match the little panel on the tail lights so that I can install some badges that I've kept in storage. I'm also tempted to put in a new pair of headlights on the 110.  Until then, here's some more pictures from Easter this year. 
×
×
  • Create New...