Need Help, Urgent.

[Nismo 3.2ish]

Fair Trading/Consumers Affair (CA) will check into your problem and if they think you are in the right , they will advise the shop that they should fix the problem, but they have no real legal position to force the shop to fix the problem BUT there is the next line of attack, NCAT , now this mob has big teeth and can bite the shop on the arse.

I did this with a car yard, the bloke there virtually told CA bloke to piss off, was rude and disrespectful to the CA rep. He came back to me and filled me in and gave me the number for NCAT. The car yard does get a dot against his name and builds a bad reputation .

Different story when NCAT made the car yard owner go into their offices, he shit himself. These people can suspend their license and if the owner does not do what they say within a time frame, bang !

The good thing about it, I live over 200klm from Sydney , I did not even have to go to the meeting, just a phone conference hook up for me. I did this because the owner told me to fark off and I wanted to prove a point, done this type of thing before and looks like I might be doing it again pretty soon?

[Nismo 3.2ish]

I do not think NCAT would be any use in your situation ??