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BOOSTITIS
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  • 3 weeks later...
XRATED Veteran

XRATED

Posted
Posted

Hey Sinista32, I got the first half of my order this week & the 2nd half is on its way, which I have a tracking number for, so all should be fine with your order hopefully.

Its a shame that a company with a good reputation cant spend the time to communicate to its buyers so they can keep there good reputation.

Are you for serial?

I can only assume your new to this whole thing... a few weeks is nothing to wait for import parts.

The boys do an amazing job of servicing our niche. Imagine the sheer volume of calls and emails on a daily basis, its not reasonable to think they will actively track every aspect of every order, for each customer, every time they call/email.

Yes, I have had my own small business as well...

My experience has been nothing but exceptional service, timely communication, great prices and flexibility from Kudos.

J.

  • Like 1
BOOSTITIS Contributor

BOOSTITIS

Posted
  • Author
Posted

EARTH TO XRATED

You are a typical keyboard warrior

Were you not taught to not ASS_ume anything

I wasnt expecting Kudos to track every aspect of my order (perhaps you are uneducated & cant read whats typed in a post)

All i wanted to know was Kudos still in business (hard to get money back when a business goes belly up)

FACTS:

My order was placed & payed for on 19th June (items were instock & would be shipped out within a few days, so i was told)

My 1st post asking about Kudos was on 9th July (its not a crime to be worried about money i have paid & goods not received)

I never bagged Kudos & i will BUY FROM THEM AGAIN.

If you had half a brain you could workout my order took 21 days to be shipped out from Kudos, thats clearly not a few days.

Hey Justin, perhaps you should lay off the porn & stop tugging yourself & then maybe you might grow a brain again.

FYI: I have dealt with automotive vendors from numerous countries (so i guess i must be new at this) & 95% of the time,

my orders have landed on my doorstep in less than 2weeks (now thats only 14 days, from overseas) not items instock in Australia.

Seeing how you think you know so much about me & are happy to bash me in writting,

if you are ever in South oz PM me If you want to catch up for a chat to see for yourself what i am really like.

Regards

Mark

Sinista32 Grand Master

Sinista32

Posted
Posted

Yes mate I am. and I'm still concerned. I received one PM 3 weeks ago that said he would contact me on the Monday. Still no contact.

I've had exceptional Service from Andrew and Ian at Kudos in the past. Could not fault it. Best in the business.

However my last purchase a new Genuine Nissan OEM PTU (Ignitor) which I waited very patiently for 6 or so weeks was faulty. In fact it doesn't work at all :(

At a cost of $560 delivered it's not something you usually let slide. I was certain the guys would remedy very quickly. To date no response.

A few hundred dollars and I wouldn't blink twice. Just put it down to bad luck.

I understand the guys were OS for a while in June and in addition their phone system had been on the blink. Stuff happens.

I'm patient, courteous and laid back. Until pushed hard.

But 5+ emails, 3 voice mails and 2 PMs without response.

All up I am just really disappointed after having been a great customer and very strong supporter of Kudos.

I keep hoping there is a good reason and continue to give the benefit of the doubt.

Yes its definitely the PTU. Put a 2nd hand one in my GTR fires up, new one doesn't, and put the old one back in and Vroom.

BOOSTITIS Contributor

BOOSTITIS

Posted
  • Author
Posted

Sorry to hear this Sinista32, i was under the impression all was sorted out for you.

I too bought the same IGNITOR, i better hurry up & install it to see if its good or faulty.

Hope you got my PM.

Please keep us updated on your saga.

Fingers crossed it all works out for you.

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