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I had this alot,
I restarted the car First then just went through every option i could under the AUDIO > Bluetooth.

It goes grey because its not paired. The option below (ON/OFF) will be the pair button. Click that.


Now, If you connect it and it wont play audio Here's a neat trick if youre on android.

Put the phone on Airplane mode, reconnect it via bluetooh. Under connected devices on the phone click the (i) next to MYCAR (or whatever you named it)
Select the audio function and then turn off airplane mode.

it will then always work with audio :)

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