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Woodys

By Woodys,
in Western Australia

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Kaido_RR Grand Master

Kaido_RR

Posted
Posted (edited)

just out of interested, how do places like nengun or greeline ship items which can be easily damaged?

do they just pack it normally or do they add bubblewrap, newspaper and write on the box that it is fragile ?

Edited by [Michael]
_8OO5TED_ Mentor

_8OO5TED_

Posted
Posted

my intercooler kit came bubble wrapped, yet still got damaged. the intercooler piping has rub on the core causing the fins to bend. mo about the way it was packed rather than the type of packing i think.

oh well.

  • 3 weeks later...
tk80 Proficient

tk80

Posted
Posted (edited)

it's a mircale....my rims arrived.

a lot of people are saying they have ordered parts and never had a problem. i was the same for my first 6 or 7 orders.....all went pretty smoothly. this last order for my rims has jerked me around that much that i'll never deal with them again. i imagine if you guys had your wheels delayed for the best part of 5 months - you'd be pretty annoyed too.

i had excuses like, "the supplier skipped town" to "they're leaving in the next shipment" which turned out to be a flat out lie. but the best one was "the paint is drying on the rims, it takes some time". if they hired someone with some communication skills and a bit of sympathy for their customers, maybe i would reconsider using them.

what to see all the delay messages i got.....

Your order has been shipped, please login to the website and view the order in 'My Orders' for tracking information.

Please note, tracking information will not be available until the order has left Japan, expect this to take a couple of days.

Updated by Tom on 25-Mar-2008 at 1:09amNotification Sent

We are very sorry for the delay, one or some of your parts are on backorder with our suppliers. Due to the specialized nature of many parts, these parts are often made to order. If you have any concerns regarding payment or Paypal please ensure you contact us first via email to [email protected].

Updated by Tom on 14-Mar-2008 at 1:10amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 3-Mar-2008 at 1:09amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 21-Feb-2008 at 1:08amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 10-Feb-2008 at 1:09amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 30-Jan-2008 at 1:08amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 19-Jan-2008 at 1:11amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 8-Jan-2008 at 1:09amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 2-Jan-2008 at 1:08amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 27-Dec-2007 at 1:08amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 21-Dec-2007 at 1:07amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 15-Dec-2007 at 1:08amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 9-Dec-2007 at 1:10amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 3-Dec-2007 at 1:07amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 27-Nov-2007 at 1:07amNotification Sent

Unfortunately there has been a delay in supplying your order, the shipment estimate has been updated and we'll update your order when we have further information. We apologise for any inconvenience.

Updated by Tom on 12-Nov-2007 at 2:16pmNotification Sent

Thankyou, your payment has been received, we are now processing your order.

You will be issued with your EMS tracking number, just before the parts are sent. EMS tracking is only activated once the parts are in the air, therefore it is confusing and causes unnecessary concern should the EMS number be issued earlier.

Updated by Tom on 8-Nov-2007 at 9:36amNotification Sent

Your order has been confirmed and a shipment estimate provided. Your payment is required to continue processing of the order. The provided shipment estimate is valid for 2 working days after order confirmation.

Occassionally, there are delays due to circumstances out of our control, we will contact you should any unexpected delay occur. A number of products are made only by request and will take longer to supply. Likewise, Japan has a number of festivals and holidays in which suppliers are unavailable.

At times, especially if this is your first experience ordering internationally, you may be overly concerned regarding the status of your order. Please be assurred that there are physical people behind the scenes processing your orders and answering your enquiries. Nengun Performance has been operating for over 5 years and we here for the long-term.

We can promise you this, you will always receive your parts. ALWAYS!

i love the last comment.....nissan had time to bring out a new gtr in the time it took for me to receive my rims

Edited by tk80

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