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Power Play Imports Suck!

DNGRUS

By DNGRUS,
in Exterior & Interior Styling

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DNGRUS Veteran

DNGRUS

Posted
Posted

I am so angry at them right now!!

Lucky there not in Melbourne otherwise id be there everyday knocking on their door!!

I dont understand how people run businesses when their so lazy and slack!

They NEVER answer their phones!

Only write back to your emails if your inquiring on a product to buy, other words give them more money!

They dnt EVER return my phone messages, so I dnt no why they have an answering machine!!!

And, when they do finally call after trying to reach them for a week, they call to say 'your parts are delayed again, expect another 2 weeks'....well i dnt wana wait another 2 weeks, iv already waited over 2 months!!!!!!!!

..which by the way, of corse it dosnt arrive when they say it will, so im waiting again!

I am so sick of calling them and emailing them! Has anyone else had problems with them? Coz i cant honestly cant belive it

Im never buying anything from them again, their prices are so expensive (whcih i didnt mind coz i was willing to pay for what I wanted) and then on top of that they screw ya over!! Im beggining to accept that maybe ill never get my parts!

..and thats my rant 4 the day!! :P:woot:

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Blood V35 Contributor

Blood V35

Posted
Posted

Yes I agree with you, I have had some bad experiences with them in the past and I never went back.

So thats one customer gone, which to them is a loss because I have bought so much off them for my old car last year.

I am so angry at them right now!! Im beggining to accept that maybe ill never get my parts!

Well dont be suprised if you dont. I bought an East Bear Carbon fibre bonnet for my R34 last year, and i never recieved it!

I no longer have the car anymore and the bonnet still hasnt arrived. I had no choice but to give up coz they never returned my calls or picked up their phones.

Your story sounds like mine, Good luck, hope you get your parts but I wouldnt be counting on it..

-Brad

Howie Grand Master

Howie

Posted
Posted

woah.. i had pretty quick turn around for some small items i was after last month. And from my experience they were polite and very quick to ship.

But not receiving a bonnet that was paid for last year? That's horrible!

mr. kirisaki Community Regular

mr. kirisaki

Posted
Posted

Yeah we had a case of this not long back. Went to the guys house, knocked on the door and he wouldn't even wake up and simply give us the items and go back to sleep. Mind you it was 3pm-4pm on a weekday and we had traveled an hour or more to get there.

On another note... aren't you supposed to NOT mention names of shops/people etc...

scotty014 Veteran

scotty014

Posted
Posted

my experience with them was great. i bought a second hand r34 bonnet off them, i payed the money up front which cost me just over 300 bucks including postage and i got it in about a week in perfect condition. I was very happy.

sorry to hear about your problems.

(OO)SKYLINE(OO) Grand Master

(OO)SKYLINE(OO)

Posted
Posted

I thought they had a very good reputation?

I have seen there website anf the Skylines they got for sale and they seem to be in very good condition. To me they might be a bit pricey, but looks like you paid for what you get...

naomy Enthusiast

naomy

Posted
Posted

Only write back to your emails if your inquiring on a product to buy, other words give them more money! I DONT AGREE. EMAIL THEM MIN 4 TIMES ABOUT EAST BEAR KIT IN JAN......STILL NO RESPONSE... BUT INSTEAD I`VE BEEN FOR 3 WEEKS IN TAILAND...LOL

.:: GimpS-R34 ::. Grand Master

.:: GimpS-R34 ::.

Posted
Posted

Yeah just to point the fact out that you can't mention the business name when you slander them.. but too late lol

how ever.. if such a business (with ABN) doesn't supply parts when agreed.. ask for a refund.. if you havent got the parts a refund is a must.. if they deny and you still dont get the parts then report the business to the Office of Fair Trading.. fairly simple and they will look into it.. and if there are multiple customers that are getting trouble then anyone can check the rep of a business (as long as complaints are put in)

N1GTR Grand Master

N1GTR

Posted
Posted

Ok guys, thats enough.

Thread closed.

IMO Powerplay have always been a good business, and as for returning the calls, i have always been called back after leaving a message :geek:

Anyone starts another thread like this/about them etc expect a weeks holiday and a reminder to read the forum rules

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