Jump to content
SAU Community

Recommended Posts

To ALL JS Auto Imports Customers,

For those of you that know me and my business, know that at JS Auto Imports we offer a product that aims to satisfy all our customer's performance parts needs.

Over the last couple of months we have experienced a number of production problems, which have caused delays and have now been rectified. These problems and the inability to find suitably skilled staff has resulted in a number of delays, which we sincerely apologise for any inconvenience caused.

We also understand that there have been a number of complaints regarding communication with JS Auto Imports. Again we apologise for any inconvenience and are working to rectify this problem. At JS Auto Imports we realise that Customer Service is paramount to providing a quality product and look forward to providing this service to our many loyal customers in the future.

I personally would like to thank all members for there input, from this it has brought things to our attention that need and have been rectifed.

PLEASE NOTE ALL ITEMS HAVE BEEN SENT OUT AND THERE SHOULD BE ARRIVING THIS MORNING OR MONDAY

ALL JOBS CAN BE TRACKED VIA:

http://venus.alliedexpress.com.au/allied/alstart.html#

PLEASE FOLLOW THE LINK AND IMPUT YOUR GIVING CON NOTE NUMBER AND YOUR PERSONAL POSTCODE AND YOU SEE THAT YOUR ITEM HAS BEEN SENT AND WHERE IT IS AT THE MOMENT AND WHEN IT WILL ARRIVE.

LUKE MUSKETT: C1212998

LEIGH WOOLLEY : C12121997

BEZERKLY : C12121982

MARK STOTT: C12121981

MARRE EVENS: C1212999

FOR ALL OTHER MEMBERS WHO HAVE ORDERED: N1 VENTS AND AIR BOX'S

THERE HAVE ALOS BEEN SENT AND ARE IN THE POST.

DAVID GOODWIN: SENT

RYAN PARKER: SENT

NOAH WILKINSON: SENT

Best Regards,

Josh Sarti

JS Auto Imports

Link to comment
https://www.sau.com.au/forums/topic/228634-jsai-public-appology/
Share on other sites

  • 2 years later...

BULL.

YOUR PROBLEMS CONTINUE, AND THEY ARE BECOMING OTHER PEOPLE'S PROBLEMS.

IF YOU CAN NOT FOLLOW YOUR WORDS - DON'T MAKE THEM.

AN APOLOGY IS ONLY MADE IF IT WILL NOT OCCUR IN THE FUTURE - EVERYTHING YOU HAVE JUST SAID NOW STANDS AS A LIE JOSH

Oh Dear...

Two and a half years > still going on?

5 things are required to get one's reputation to the top in this field...

1) communication

2) quality product

3) completed on time

4) at the right price

5) packed appropriately and sent

Personally, I had no problems with JSAI - but that was back in January '08

My observations are that botchups centred on #1) & #3), and they occurred time and time again. Correct?

Any more recent feedback?

Very much on the dot!

It's funny, because if you read a few posts Josh put up in 07/08, he complains about warehouses not communicating and delaying - making an oath that his business will tackle all these issues and serve proper customer service. Didn't take him too long to fail.

Really, if your business was going downhill, the last thing you'd want to do is piss more people off.

I've even let him know I want a refund and NO PARTS - no reply to that either. So the Police are now on his arse and his avoiding their calls too. Very trusting

Guest
This topic is now closed to further replies.


  • Latest Posts

    • Hi, is the HKS  Tower Bar still available ? negotiable ? 🤔
    • From there, it is really just test and assemble. Plug the adapter cables from the unit into the back of the screen, then the other side to the car harness. Don't forget all the other plugs too! Run the cables behind the unit and screw it back into place (4 screws) and you should now have 3 cables to run from the top screen to the android unit. I ran them along the DS of the other AV units in the gap between their backets and the console, and used some corrugated tubing on the sharp edges of the bracket so the wires were safe. Plug the centre console and lower screen in temporarily and turn the car to ACC, the AV should fire up as normal. Hold the back button for 3 sec and Android should appear on the top screen. You need to set the input to Aux for audio (more on that later). I put the unit under the AC duct in the centre console, with the wifi antenna on top of the AC duct near the shifter, the bluetooth antenna on the AC duct under the centre console The GPS unit on top of the DS to AC duct; they all seem to work OK there are are out of the way. Neat cable routing is a pain. For the drive recorder I mounted it near the rear view mirror and run the cable in the headlining, across the a pillar and then down the inside of the a pillar seal to the DS lower dash. From there it goes across and to one USB input for the unit. The second USB input is attached to the ECUtec OBD dongle and the 3rd goes to the USB bulkhead connected I added in the centre console. This is how the centre console looks "tidied" up Note I didn't install the provided speaker, didn't use the 2.5mm IPod in line or the piggyback loom for the Ipod or change any DIP switches; they seem to only be required if you need to use the Ipod input rather than the AUX input. That's it, install done, I'll follow up with a separate post on how the unit works, but in summary it retains all factory functions and inputs (so I still use my phone to the car for calls), reverse still works like factory etc.
    • Place the new daughterboard in the case and mount it using the 3 small black rivets provided, and reconnect the 3 factory ribbon cables to the new board Then, use the 3 piggyback cables from the daughterboard into the factory board on top (there are stand offs in the case to keep them apart. and remember to reconnect the antenna and rear cover fan wires. 1 screw to hold the motherboard in place. Before closing the case, make a hole in the sticker covering a hole in the case and run the cable for the android unit into the plug there. The video forgot this step, so did I, so will you probably. Then redo the 4 screws on back, 2 each top and bottom, 3 each side and put the 2 brackets back on.....all ready to go and not that tricky really.      
    • Onto the android unit. You need to remove the top screen because there is a daughterboard to put inside the case. Each side vent pops out from clips; start at the bottom and carefully remove upwards (use a trim remover tool to avoid breaking anything). Then the lower screen and controls come out, 4 screws, a couple of clips (including 3 flimsy ones at the top) and 3 plugs on the rear. Then the upper screen, 4 screws and a bunch of plugs and she is out. From there, remove the mounting brackets (2 screws each), 4 screws on the rear, 2 screws top and bottom and 3 screws holding in the small plates on each side. When you remove the back cover (tight fit), watch out for the power cable for the fan, I removed it so I could put the back aside. The mainboard is held in by 1 screw in the middle, 1 aerial at the top and 3 ribbon cables. If you've ever done any laptop stuff the ribbon cables are OK to work with, just pop up the retainer and they slide out. If you are not familiar just grab a 12 year old from an iphone factory, they will know how it works The case should now look like this:
    • Switching the console was tricky. First there were 6 screws to remove, and also the little adapter loom and its screws had to come out. Also don't forget to remove the 2 screws holding the central locking receiver. Then there are 4 clips on either side....these were very tight in this case and needed careful persuading with a long flat screw driver....some force required but not enough to break them...this was probably the fiddliest part of the whole job. In my case I needed both the wiring loom and the central locking receiver module to swap across to the new one. That was it for the console, so "assembly is the reverse of disassembly"
×
×
  • Create New...