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Nengun purchasing-good or bad?

LTSJayce

By LTSJayce,
in General Automotive Discussion

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nengun Enthusiast

nengun

Posted
Posted
Sorry, but what is the delay??  If they have them for sale and you buy, i cant see why it takes so long!!  Is the boat going around the world?

If Japan takes just one day off for a public holiday it will take me 4 to 5 days to get back on track. If Japan takes one week off for example the Obon, it puts me behind a month or so.

After a holiday all the parts will come in at once and if lot of them are bound for example, Sydney. I cant all send them there at once for obvious reasons. If I did then You guys could start a thread on How much I hate nengun. Ok there has been a few delays lately but be cool and relax. This I can promise you. You will always get your parts.

Here is another example

Recently customer ordered a Cam shaft. I rang the maker and he said I would have it in 3 days. So I paid for it. On the third day I was asking where the cam shaft was. I was told it would take another 2 weeks. The 2 weeks turned into a month with times beyond number of e mails and phone calls where the cam shaft was and why it was taking so long. 7 weeks later the customer finally got his camshaft. This goes on all the time.

One more point. If anyone has a hassle with the big C smart people contact me first. Even before you contact them or go there, e mail me first. Some of the rates they charge dont match up with their tax book. For example there is no Duty on PFC`s & H/C`s only GST so if you are getting charged 25% it is incorrect ask to see the tax book.

nengun Enthusiast

nengun

Posted
Posted
Brent! Please reply to me email RE brake pads etc! :P

I'll email it to your yahoo address again

That is another thing. I recieve e mails but at times I cant send anything back. If you dont get a reply, private e mail here at SAU

Beer Baron Grand Master

Beer Baron

Posted
Posted
Ok there has been a few delays lately but be cool and relax. This I can promise you. You will always get your parts.

....at the best price available.

Brent/Nengun is the best service I've had so far. and I've bought tons of aftermarket parts from Japan, the UK and the USA and sometimes there were stuff ups, that's life. It's how the seller deals with those stuff ups that counts and Brent does that better than most. If there is a problem and you tell him about it without going off your tree he will help you out and do what he can to help you out. This has been my experience anyway.

Richard

MidnightGTR Community Regular

MidnightGTR

Posted
Posted

I ordered a set of "second-hand" turbos which was supposed to have all the gaskets etc that came with it.

Unfortunatly I didnt fit the turbos till months after I bought them then the workshop told me there was 2 manifold gaskets short, that was another $70

could of been worse but still a pain when it was supposed to have all the gaskets, no use chasing it up really.

still a fairly good service and good prices, ill use nengun over greenline in the future (but thats another story)

yogi000 Mentor

yogi000

Posted
Posted

hey rice line....do you use commonwealth bank - netbank???? if you do, be careful when u copy and past stuff, cause i think if it has a dash (-) you'll find it drops the final digit off the account number, been caught out many a times!!!

Cheers

nengun Enthusiast

nengun

Posted
Posted

It is always a Mate or My Brother

He got done 25% which is wrong . This is the code for a PFC H/C

Automatic Controlling Apparatus Code 90328980 No duty only GST

hey guys just a word of warning, my mate ended up getting charged $320 to get his power fc out of customs, i know it isnt brents fault but just thought id let ppl know what they could be up for.
yogi000 Mentor

yogi000

Posted
Posted

bretto - your mate got shafted hard!!!!! because i paid nothing when i got mine from nengun, all you gotta do is tell em - (Automatic Controlling Apparatus Code 90328980 No duty only GST) as brent posted above, so i would take it up with customs if i were u!

cheers

george

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