Jump to content
SAU Community

Recommended Posts

Just found out a juicy bit of goss! Went to buy a part from a reseller on this site who didn't know if the item came with a warranty. <_< I contacted manufacturer to check & they said that only original purchaser gets a manufacturer warranty & as this person hadn't bought from them, the warranty lies with the orig purchaser! So your not getting a warranty unless you buy from an auth seller! Check before you buy & get caught out! Most prods come with some sort of warranty. I ended up buying from an auth agent. :ph34r: this includes places like ebay so buyer beware ask the question guys - I did

Link to comment
https://www.sau.com.au/forums/topic/88361-beware-of-resellers/
Share on other sites

that's funny cause garage 13 is the one who didn't know if it had a warranty - their words exactly & the product they were sellling was not covered by manufactuers warranty - I checked - sorry but not everything you hear or are told is correct - all I'm saying is check & ask away if your not sure

thats not 100% the case......

it is with some brands but not with all....

for example if you buy a car ....it comes with a 3 year warrenty then if you sell the car the new buyer still gets the waarrenty correct???

i bought an engine for a client the other day it come with a 3 month warrenty...

i simply passed it on to the buyer of the engine and he filled it out and returned the slip to the place that i purchased it from....

not always the case

backyard parts dealer politics :D

the onus is on the customer to find out, if you buy a product with all the information you are given, you can't demand something which is not promised afterwards. What the manufacturer offers is irrelevant.

ok yes that is also true skyzalimit

but when it comes down to it we really we shouldnt even be having this conversation....if parts dealers just traded properly then this wouldnt happen....although its almost understandable when you think what we have to deal with these days.......

good points though ask all the questions before you buy and im sure the seller should be more then happy to answer every question no worries......

that's funny cause garage 13 is the one who didn't know if it had a warranty - their words exactly & the product they were sellling was not covered by manufactuers warranty - I checked - sorry but not everything you hear or are told is correct - all I'm saying is check & ask away if your not sure

hmm, okies, i don't wanna say anything that will contradict what alex has told you. But everything i've purchased from him in the past i've been told if it doesn't work he'll swap or refund.

I've had experience with sellers in the past who have sold me parts which were faulty and i've been basically told "bad luck"

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier. So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

Edited by MerlinTheHapyPig
hmm, okies,  i don't wanna say anything that will contradict what alex has told you.    But everything i've purchased from him in the past i've been told if it doesn't work he'll swap or refund.

I've had experience with sellers in the past who have sold me parts which were faulty and i've been basically told  "bad luck"

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier.  So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

yehp yehp!!!

......basically make sure your dealing with someone that will look after you if something does go wrong.....

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier.  So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

This is a good point.

I keep all documentation from all my transactions if a warranty claim arises or if the customer wants a copy.

Any decent seller will back this up 100%.

I am an authorised reseller of certain products as I meet the requirements of my suppliers. That means either they cover the warranty or more likely, I am entitled to use the manufacturers warranty as an authorised reseller of the product.

Warranties can be tricky and most don't pass on to a new owner e.g. with cars as I have been making some enquiries on that.

I am also more than happy to answer questions from would be customers on whether an item is under warranty. Always pays to check though as you are the customer with the dollars.

hmm, okies, i don't wanna say anything that will contradict what alex has told you. But everything i've purchased from him in the past i've been told if it doesn't work he'll swap or refund.

I've had experience with sellers in the past who have sold me parts which were faulty and i've been basically told "bad luck"

also, just be aware, that the seller can claim on the warranty for you, as they will have purchased the parts from a proper supplier. So effectively, they * can* offer you a warranty. even if the manufacturer only gives warrantys to proper suppliers

I don't get this about this seller - The Vic Distributor confirmed he wasn't an auth agent so I'm confused - anyway I got sorted by another auth agent for still a great price with all guarantees warranties etc so no beef but thought there might be others out there who hadn't even thought about it - hope everyone asks the questions they need to & it all works out right, as it should :D

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Latest Posts

    • Nah, they'll do it without a receipt, tell em roughly when it was, that it was cash, youll likely only get store credit, but that gets you some dollars towards the newer better shovel, or other item you need/want later.   Still take it back and have a crack at returning it.
    • Nah. Was just wondering if you were having a small stroke or if there was some slur/gaf/inside joke that I wasn't aware of.
    • That was a fark up, it's Salamanca Place I was thinking of. And now I'm curious as to what potential slur/gaf I have caused with Salamander Road, ha ha!
    • Actually everyone on the roads was really well behaved. The only person that did any minor tailgating was a local hoon in a Turbo Focus. Unfortunately we weren't going the same way so there was no grand initial D touge battle. Lots of people pulled over and let me through. The amount of "Hey man nice car, omg skyline, nice 34 man woo" was suprising. Like really suprising. Like almost annoying. My partner was obviously surprised, she'd never seen anyone in the real world point out the car/like the car/want to chat about the car before, so to have like 3 people per day mention it was notable, I could finally say SEE? SOMEONE THINKS THEY'RE COOL. Everyone was also pretty suprised about the weather. Every day was dry and about ~13-14C. Mount Wellington had a sign that said they close the gates at 9pm and I was heading up there at about ~7:30. It was VERY apparent that conditions were getting significantly worse by the minute on the way up and down. The road on the mountain was terrible though, it's no driving road. I have various suspension related questions now. Luckily it was only about 20 minutes from where we were staying to the top of the mountain as said Google maps. We only had the 2 nights in Hobart. We went to the Farm Gate Market though which was really good - And went down to the Hastings Thermal springs/caves down there during the day. I'd definitely be up for going back again, so luckily there's a few more sights yet to see. Didn't get to do the west coast/queenstown/cradle mountain so this was supposed to be a 'scouting' trip anyway of sorts if I were to one day do/take part in/organize a more car-focused trip. As for the boat, it wasn't bad. Well it was bad, but not in the way you're thinking. We did the night trip which leaves at 6:45 (though you have to be there ~2 hours earlier) and arrives the next morning at about 6am. There is nothing to do on the ship. If you plan accordingly and bring a book/tablet/show to watch/charger you can just chill out, take some Travacalm and just sleep through it. The food there is an extremely basic buffet that costs $32 a plate, or $14 for a $3 pizza. The way back we had a travel kettle and a few different types of cup noodles and made our own tea/coffee in the room. This was a far superior way to do it. At the very least book one of the rooms with beds. I guess as we were in the off season we didn't have room mates. You get an option for rooms with 4 beds (2x bunks) or a room with just the two bottom beds. There's also some option for a deluxe queen bed but it's much pricer. We've been on sleeper trains in Asia before so we figured this is similar (and it was)
×
×
  • Create New...