spewin man
yeh you claim through her company go through express legal they are really good i used them for the dude that reversed into my lexus was easy as fill in the form and away i went. i can pm you his email if you like. Its the only way to do it and ensures you get good quality work if you go through her insurer they may use second hand parts and things
oh and its free they are a "settlement agent" get APIA to admit fault and case closed which will be easy in this instance