the horror stories are you refering to the work done or the problems with cars? if it's the work done, you will find that in any dealership, even a nissan one. if it's horror stories, then yeah they will be plenty, but don't forget that you have to allow at least some margin of error down to the segment of population that buy those cars being tools and treat them like shit and don't maintain them. not saying this makes up for all the problems, but at least some of them.