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Fyi: 3 Desktop (it) Jobs @ The Abc (ultimo)


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Just a heads up to the SAU community.

1 Graduate position (immediately below) and 2 for ppl with more experience (listed at bottom of this post).

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Desktop Support (Graduate), Technology and Distribution, Ultimo

(Technologist, Band 2, Schedule A)

$35,841 - $39,859

Comments:

Fixed Term Vacancy for 12 months commencing January 2007

Objective:

To provide PC support and maintenance on Desktop infrastructure.

Key Accountabilities:

Provide support on complex PC problems involving trouble shooting, thorough testing and research to identify a solution.

Perform Software installation on PC's. This may require remote control of the PC, scripting an automated procedure, or use of software distribution tools.

Assist in the clean up of computer virus or worms on the ABC network.

Programming. Write short programs in Kix32, Windows Scripting Host (VB Script), and SQL.

Provide support on Microsoft Office (Word, Excel, PowerPoint, Outlook and Access), including simple macros.

Participate in project work.

Develop support documentation and deliver simple training (provide one to one training, or demonstration to a small group).

Key Capabilities/Qualifications/Experience (Selection Criteria):

Qualifications: The applicant must be an undergraduate student in Information Technology or Engineering that has completed the second year of study. Previous IT experiences desirable.

Technical Knowledge: Experience in Windows 2000 and/or Windows XP. Demonstrate an understanding of how a PC problem in a complex network could be related to problems in computer hardware, operating systems, network, application software and database.

Programming: Demonstrate knowledge in structured and modular programming, development of test plan, and method of debugging a programming error.

Personal Skills: Demonstrate problem solving skills, initiative, time management skills, aptitude to provide good customer service, ability to be a team player.

Communication skills: Good verbal and written communication, and presentation skills.

Demonstrate an understanding of Equal Employment Opportunities, Occupational Health and Safety, and Cultural Diversity policies.

Contact Details: Clare Aroney (82) 1886

Application Lodgement: National Recruitment Unit, Level 7, Ultimo B or email recruitment AT your.abc.net.au

Closing Date: 15/09/2006

*******************************************************************************

Desktop Infrastructure Support, Technology and Distribution, Ultimo

(Technologist, Band 5, Schedule A)

$52,612 - $56,377

Comments:

Objective:

To develop and support the Desktop Operating Environment (DOE) for PC's in the ABC.

Key Accountabilities:

Perform support as third level desktop support, and backup Helpdesk second level duty support officer.

Work with vendors and other IT units to resolve problems.

Create Desktop Operating Environment (DOE) images for new PC hardware according to established standards and procedures, and exercise sound judgements on adaptations required.

Assist Team Leader in developing new DOE standards and software configuration control using SOE Manager, Desktop Management System, or Microsoft System Policy.

Perform project based installation of software and hardware to PC's and product evaluation.

Maintain up to date system documentation and Intranet information.

Perform scripting tasks e.g. Login script, installation scripts, programming in Microsoft Office products.

Key Capabilities/Qualifications/Experience (Selection Criteria):

Tertiary qualifications in a computing related field preferred, or appropriate industry experience.

Ability to work independently to automatically deploy software remotely to a large number of PC's. Experience in the following tools preferred: login script, MSI packages, remote control utility, Windows Scripting Host, and/or desktop management tools.

Substantial work experience in supporting PC hardware, administration and trouble shooting Windows 2000 / Windows XP PC's in a complex networked environment consisting of LAN/WAN, Windows Active Directory, and Client Server Applications.

Ability to deliver against deadlines.

Excellent communication skills; able to communicate complex technology concepts to non-technical staff, in both verbal and written form.

Experience in the use of image creation software, imaging technologies and concepts and Microsoft System Policy.

Experience in maintenance of Intranet contents.

Understanding of EEO, OHS and Cultural Diversity policies. Ability to demonstrate how to apply these policies in the work place.

Contact Details: Clare Aroney (82) 1886

Application Lodgement: National Recruitment Unit, Level 7, Ultimo B or email recruitment AT your.abc.net.au

Closing Date: 15/09/2006

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Note: I am removed the @ symbol from email to stop auto-spammers that trawl html pages.

Edited by Mean_R34
  • 1 month later...

where is an IT job which pays heaps? (eg government)

atm im level 1 support, easily qualified for level 2.

got MCP, A+ hardware + software, Tafe cert 4 in IT.

-plus 4 years of LAN/WAN.

im on 40k atm .. pleeease help, need money :happy:

The skills listed in these positions are relatively remedial stuff, especially for a graduate..

You wont get too much more than 50k for support stuff (L1 or L2 - Desktop). You want to start looking at Networks (engineering), Linux/Unix, SAP, programming, management (good luck till you're older than 30) etc to find the larger money.

So many kids coming out of school thinking they know how the IT industry works cos they've played with a PC all they're lives and expect to earn $100k by the time they are 25 cos they are in the "IT Industry" :laugh:

  • 2 weeks later...
The skills listed in these positions are relatively remedial stuff, especially for a graduate..

You wont get too much more than 50k for support stuff (L1 or L2 - Desktop). You want to start looking at Networks (engineering), Linux/Unix, SAP, programming, management (good luck till you're older than 30) etc to find the larger money.

So many kids coming out of school thinking they know how the IT industry works cos they've played with a PC all they're lives and expect to earn $100k by the time they are 25 cos they are in the "IT Industry" :P

Primordial, you are so right! This is an entry level job for a graduate & I can't believe so of the noobs comments. The pay isn't great, but a lot of noobs DO think that just because they know something about microsoft, and used a pC since they were an infant, that qualifies them for the big salry jobs. No it doesn't. I have looked around @ jobs and don't do too badly outta the IT industry. Some noobs just have a big ego, but would probably get laughed out of an interview, even on a lower paid position.

I think they are not looking into the bigger picture, how their resume will read in 2 yrs and how quickly u can advance if you really know ur sh!t.

  • 4 weeks later...

2 more IT jobs going

*****************

Unix Analyst, Information Technology - SMS, Ultimo - but u gotta know your stuff!

Objective:

To provide IT and its Clients with Unix System Management, second and third level systems support and services.

Key Accountabilities:

As part of a small team of Unix/linux server specialists, under limited direction from the Team Leader:

Perform services as assigned such as system administration, day-to-day maintenance, upgrades and capacity/performance/security management.

Partake in small projects and deliver work to agreed priorities.

Provide second and third level support of Unix/linux server systems.

Provide input for consultation to clients by SMS, in conjunction with other IT staff, on operating systems issues involved in business applications.

Manage own workload to achieve results to agreed priorities and standards and within agreed time frames; provide reports of progress as required.

Maintain documentation relating to assigned tasks, clients, and Unix/linux server systems.

Mentor and coach assigned team members.

Keep abreast of trends in the field of operating systems to ensure the service delivered to ABC clients is optimum.

Attend to duties during a working day which complies with ABC guidelines, and which has a standard duration, but which may involve a start or finish outside the standard hours; on-call responsibilities, as directed by management.

Adhere to, and operate within, Corporate Equity & Diversity and OH&S policies and practices.

Key Capabilities/Qualifications/Experience (Selection Criteria):

1. Tertiary qualifications in a computing related field or relevant experience.

2. RedHat Certified Engineer Certification (RHCE).

3. Experience with server-grade hardware (HP Proliant and IBM p-Series desirable).

4. Advanced experience in the management and administration of Unix, preferably AIX, HP-UX and/or SCO and Linux.

5. Experience in the management and support of at least some of the following:

A large and mixed web environment

Apache web server

Relational databases

SMTP

Firewall administration

Advanced Linux Clustering

NAS/SAN technologies

Backup via TSM

Veritas NetBackup

Monitoring systems such as BMC

6. Experience in the application and administration of a security policy; an understanding of its importance.

7. Some experience in coordinating small projects to deliver solutions to clients in conformity to standards in a complex business and technical environment of similar size and configuration to the ABC.

8. Ability to manage your own workload; to work as part of a small specialist technical team; to be highly analytical and well organised.

9. Well developed communication skills; able to communicate complex IT technological concepts to non-technical staff, in both verbal and written form; and to mentor and coach less experienced technical staff.

10. Experience and willingness to work non-standard hours and on-call as required.

11. Understanding of, and commitment to, Corporate Equity & Diversity and OH&S policies and practices

Application Lodgement: National Recruitment Unit, Level 7, Ultimo B or email recruitment AT your.abc.net.au

Closing Date: 22/12/2006

********************************************************************

Applications Support Developer, Information Technology, Ultimo

Objective:

To support business/broadcast application systems to meet agreed service levels by providing 2nd level support.

Key Accountabilities:

Assist in the provision of support for new and existing systems in accordance with application development standards.

Assist in the business design and technical design and development of enhancements to existing systems.

Prepare and maintain technical specifications and system documentation.

Monitor performance of and investigate failures in software.

Liaise with clients and respond to their support needs.

Provide technical support for existing systems to agreed service levels.

Undertake courses of training and on-the-job training as required.

Apply Corporate EEO, OH&S and Cultural Diversity policies.

Key Capabilities/Qualifications/Experience (Selection Criteria):

Tertiary qualifications in a computing related field are preferred.

Have 3-4 years work experience in the support of business/broadcast application systems including skills in analysis, programming and problem-solving.

Experience in .Net, ASP, C# and UML highly desirable. Experience in the OS9 operating system highly desirable. Applicants should be able to demonstrate their ability to move from a background of VB, C++, Delphi or other development environment to a .Net environment.

Ability to work in a team and contribute towards team goals and cope with pressure.

Demonstrated motivation, initiative and the ability to exercise sound judgement.

Good written/oral communication skills, together with the ability to explain technical issues to clients.

Understanding of Corporate OH&S and Equity & Diversity policies and guidelines.

Application Lodgement: National Recruitment Unit, Level 7, Ultimo B or email recruitment AT your.abc.net.au

Closing Date: 15/12/2006

I just had a job interview with the ABC on Tuesday. It was for a different position though. It was for a graduate electrical engineer for their graduate technologist position. I would love the job. It seems heaps interesting.

I'm a Help Desk/ Service Desk recruiter in the CBD and i've worked with the ABC....not to rain on the parade but they aren't very good to work for. The wages are low and the technologies are old.

If anyone has great skills and comms and is looking for a new role in the new year please send a copy of your updated CV to [email protected] as i come across roles all the time.

Please add your salary expectations and any additional info that you feel may be relevant.

Just make sure u mention that u saw this on SAU and i'll move you to the front of the short list...

Boo Ya!

- Bam :P

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