Jump to content
SAU Community

Recommended Posts

just thought id give an update bout my over sized internetz yo' bill....

yup, apparrently i downloaded nearly 20 gig,

the way i was keeping track of it, is ''outdated'' as i have the ''old modem'' (words of indian/asian from optus)

so...therefore, on the 26/3/09 when i checked my usage (last day of billing cycle) it said 6 gb downloaded, it was in fact nearly 20.

they failed to tell me about this, my download speed didnt even slow down!

do i have a leg to stand on here? may to get the bill reduced? pete? anyone? question mark??

just thought id give an update bout my over sized internetz yo' bill....

yup, apparrently i downloaded nearly 20 gig,

the way i was keeping track of it, is ''outdated'' as i have the ''old modem'' (words of indian/asian from optus)

so...therefore, on the 26/3/09 when i checked my usage (last day of billing cycle) it said 6 gb downloaded, it was in fact nearly 20.

they failed to tell me about this, my download speed didnt even slow down!

do i have a leg to stand on here? may to get the bill reduced? pete? anyone? question mark??

Bend over and use lots of vaseline! :D

Tracy use to work for the Optus complaints dept (for people like you) and there's not much you can do sorry. :D

just thought id give an update bout my over sized internetz yo' bill....

yup, apparrently i downloaded nearly 20 gig,

the way i was keeping track of it, is ''outdated'' as i have the ''old modem'' (words of indian/asian from optus)

so...therefore, on the 26/3/09 when i checked my usage (last day of billing cycle) it said 6 gb downloaded, it was in fact nearly 20.

they failed to tell me about this, my download speed didnt even slow down!

do i have a leg to stand on here? may to get the bill reduced? pete? anyone? question mark??

Absolutely. If the AUP was not working then its grounds for a reduction - providing that there is no clause in the terms and conditions which waive liability if the meter isnt working properly...

I'd call the telecoms ombudsman - they handle broadband complaints. tell them that you checked on the last day of the billing cycle and that it reported 6gb and not 20. If optus has changed the way the meter works/have broken the traffic accounting system without notifying you or providing a viable alternative then they have no option but to refund the difference. You'll still have to pay the excess 1GB naturally but with enough kicking and complaining I think you have a good leg to stand on here, especially if they provided the modem (im assuming you're checking the download usage by your modems inbuilt meter rather than a website on optus?)

regarding slowdowns - either you get a capped limit and anything over is free but on dialup speeds, or you get full download speed and any excess is charged on a per megabyte rate - its one or the other and you'd be best off clarifying exactly what here, because its one or the other.

-D

its there fuukin fault really for giving me a device that misleads usage!

haha, they even said if i wasnt happy with the service, i could pay another grand and cut the contract early by 7 months....

fuuk you optus.

yeah ben, i check usage on the stats tab (from the modem)

they said since the new modem has been released, the old one (mine) doesnt count correctly.

Well then they're up shit creek for not a) supplying you with a modem and b) notifying you of the change.

You'll win. Easy.

-D

the ombudsman agrees, i have to call optus, and request a stop credit management.

i have to pay 49.98 (usual bill) and optus has 10 days to respond to the TIO in regards to the 1003.98

Good work! Its amazing how many times these arsehole internet providers try and shaft you. Always the big guys like Optus and Telstra (telecoms companies providing internet as a service)... I can guarantee you that Adam and Internode wouldn't pull that nonsense (Adam and Internode being primarily internet providers and not massive corporations trying to get more for their shareholders)...

I think Optus will argue that since your modem showed 6 gig out of the 5 gig limit that they're entitled to an additional $150 - this might be the only problem you'll have, but even still $200 is much better than $1100 - if you can get away with $50 only then that'd be ideal..

In the meantime, I'd advise everyone out there (in SA at least) to switch to either Adam or Internode - you'll get one hell of a better deal.

-D

cheers for the advive there Ben, much appreciated!

my mate is with internode, after his download limit, his speed is cut down, and DOESNT get charged for over use.

guess where ill be taking my custom soon.

i dont mind paying 200 bucks, fair nuff, but over $1000 for 1 month internet? c'mon, get real.

Guest
This topic is now closed to further replies.



  • Similar Content

  • Latest Posts

    • Great work! Give it a clean up with some Emery paper, and I'd run a thread die over the threads too to clean them up. It will make reinstall much easier, and also life easier for the next time it needs to come out.
    • I'm not a fan of high humidity, it's one reason I don't mind being further inland out Ipswich, except the last 3 odd years, the drought broke, and it won't stop raining, which is making the humidity nearly unbearable when the rains are in during summer! For me, my body hates the cold, once the cold sets into my body, I'm totally screwed. I end up with severe muscle spasm in my back/shoulder muscles, and it feels like someone is trying to tear the muscles out. I have no issues with it getting stupid hot, so long as the humidity goes away. So the last 3 years as above, have been woeful! Ha ha. However, June 1st, and I'm only just converting from shorts and a tee, to long pants and a t shirt. And that's mainly as it's a bit wet and miserable and I wanted to work on a car.
    • I much prefer colder weather to hot weather, and especially prefer cold to hot and humid, Goulburn does gets pretty warm in the hotter months, but, I've found the humidity there is not as painful as even Sydney, the humidity up north is to oppressing for this old rooster  In saying this, it does get rather "nippy" in Goulburn for early morning, late in the evening walks, but nothing that a layer or two, some thermal gloves, and a beanie doesn't fix to make it an enjoyable experience, which is much more bearable to me than the oppression of heat and humidity,  especially at night when your trying to sleep If I recall correctly, a "wise man" once said that the "Southern Tablelands" was gods country, and I will not argue that point with him for the fear of a "permaban" LOL In car part related news: My intake is currently in Botany getting processed for the last leg of its shipping journey to my door   
    • Had a go at the stuck crush tube this afternoon. Tried things like grips and a chain wrench first but wouldn't just twist straight off. So got to work with a drill. Started small and kept a depth stop on to make sure I didn't drill into the bolt. Made a line of drill holes all the way up and enlarged them. Then a combination of chisel and Dremel to split it all the way up. Levered the split to get oil in there and eventually it gave a bit while levering. Worked it back and forth with loads more oil till it was spinning freely, then with grips I could work it downwards and off. And no significant damage to the bolt (not by me anyway - just the 27 years of rust)
    • Well, I'm tired. I'm tired because about 4PM yesterday, before today's appointment someone immediately bought my bumper. They couldn't get it any other day as they're on the way back to NSW. So I had to do that big GTR conversion I had been planning. Unfortunately, the information on SAU about what you need and how this is done is incomplete. So what should be a simple bolt on affair, yeah, it's not. Did you know if you use all GTR items the bonnet won't close? This little manuever sent me into about 1am the night before trying to dodge a way to get it closed. I will have to revisit this in the next few days  - or maybe not, I may let a body shop figure it out. It all needs to come up and my motivation to pull the bumper off is low. It also seems to hit things in the bay where the GTT bonnet didn't. Yes I used 100% new OEM GTR items. Today, I had the joy of driving to the dyno looking like this: Given I had roughed in the fuel and given sensible but pretty conservative timing, I didn't really bet on having the car drive out any real difference than when it drove in. Sadly due to a miscommunication and laptop fun and games (and almost bricking the dongle, prayers and firmware updates indeed), I ended up using HP Tuner credits to licence the car that was already licenced. So in the end my laptop was used. It turns out my butt dyno is still well calibrated after all this time. The 325kw was on 74% Ethanol, the 313kw line was on 98. The other line is the 'before' line which was 281kw. While the numbers are pretty low, they're pretty in line with what you'd expect. Even if US dynos bump the whole result up about 50KW, gaining 10-15% is similar gains.  The curve of the cam is pretty much spot on with what was discussed as well. All this said, it still feels bad to not see the number you secretly want to see. Even if the car drove great beforehand, and I knew pretty confidently the car would drive out much the same way it drove in due to the nature of a wellish dialled in LS1 not gaining much if anything at all from being tuned from where it was. As expected, the car isn't particularly sensitive to running it at anywhere between 12.0 and 13.0 - And the initial timing at 20deg and 12.0 made 308KW. So 3 degrees of timing, and leaning it out to 12.7 for 5kw, anything above stopped giving any benefit until E85 (which has an additional 2 deg as before). Car itself behaved entirely fine. I found out that 100C = 1.15V! IAT at about 7pm was 19C. I might mess with the bonnet mounting.. but given the REO NEEDS TO BE CHOPPED TO FIT A GTR BAR this is possibly something I may leave gathering (more) dust until it returns to paint jail.
×
×
  • Create New...