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Does anyone know what is going on with powerplay imports. I ordered a HR31 vented bonnet nealy three month's ago and tried to call and check where it is. They haven't answered the phone or even return msg's. Does anyone know what is happening.

Tons of guys tell them that there is something wrong with their system; but they don't believe it!

Try Mob: 0418-472250

See if that works?

  • 2 weeks later...

Yeh frustrating isn't it

Did you try that Mob # I gave you?

That seems to be the only way so long as you call after 10am. It's 10am because they can park at the front of the shop after the Clearway restrictions finish.

Tell me your luck is changing...

T

Sorry 6 to 8 weeks. Cant go there in person as i live in vic. I rang this week and no answer again. I dont get it when you have customers calling why can't they return phone calls.

Maybe you should get a reliable forum member who lives by or drive past it everyday to go in there for you !

yeah interesting , i think the turn around time maybe in years ? , i been waiting for my east bear carbon bonnet for now about 1 year and 3 months nearly , oh yes i paid in full as well , i have had much communication and excuses over the past year right up until last month when i was told they ordered the wrong bonnet by accident ,,hmm taken over a year to figure that out ,oh well. I'm also in Melbourne. So now "IF" i ever see this bonnet it will be going for sale as i already have a new bonnet from elsewhere.

cheers,

David

yeah interesting , i think the turn around time maybe in years ? , i been waiting for my east bear carbon bonnet for now about 1 year and 3 months nearly , oh yes i paid in full as well , i have had much communication and excuses over the past year right up until last month when i was told they ordered the wrong bonnet by accident ,,hmm taken over a year to figure that out ,oh well. I'm also in Melbourne. So now "IF" i ever see this bonnet it will be going for sale as i already have a new bonnet from elsewhere.

cheers,

David

GDay David,

Unless the bonnet is still being manufactured under order, I'd ask Jo or Ali if one can swap the $$$ for something else...

You wouldn't be the first!

Cheers, T

GDay David,

Unless the bonnet is still being manufactured under order, I'd ask Jo or Ali if one can swap the $$$ for something else...

You wouldn't be the first!

Cheers, T

Yeah i know , its just trying to get through to them is the first hurdle, im actually quiet keen on the East bear side skirts in fact i know theyre cheaper than the bonnet i paid for ,im even keen to work out something on that even ,but then again if it aint in stock im not willing to wait another year, i can go to ja[pan and get it myself in that time turn around.

ill keep trying no doubt.

cheers,

David

I dont know how these guys are still in buisness if they treat thier customers like that. It seems that you are not the only one they have stuffed around. If i had paid for a product and had been waiting a year for delivery i would pretty much consider that they are trying to rip me off (long before a year went past) and would get a solicitor to draft a letter threatening legal action and have that sent to them (the cost would be fairly minimul and better than getting ripped or waiting as long as you already have). It is amazing how dodgy companys will quickly become quite helpfull in that situation. The excuses about ordering the wrong bonnet would not fly with me either as that is their problem not yours as they are meant to be a professional company and it is their service you are meant to be paying for even if the bonnet is a custom order it would not take anywhere near that long to be made. Good luck with it and hope it works out well for you.

  • 4 weeks later...

Still no bonnet and no answer on the phone. Is anyone able to go to Powerplay and ask them where my bonnet is and when its going to show up. My number is 0408385119 and it was ordered under justin. I would just want my money back now. If someone can go there it would be great

Still no bonnet and no answer on the phone. Is anyone able to go to Powerplay and ask them where my bonnet is and when its going to show up. My number is 0408385119 and it was ordered under justin. I would just want my money back now. If someone can go there it would be great

Man are you serious ??? thats bull take them to court man .... sue them who knows you might end up with a r35 after all the hassle ... I Will never ever buy anything off them , not even a sticker...

I to have been ripped off by powerplay. I ordered a eastbear lip nearly 12 months ago, still no lip. They (Jo)Won't return my phone calls or any emails. I have been in contact with ASICS and I do beleive there is somthing going down with Powerplay with them, but they couldn't help me out about them ripping me off for 680 bucks.

Dont know how they can still get away with it.

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