D3bb4 Posted September 14, 2008 Share Posted September 14, 2008 How exactly you go through DFT? Somebody stuffed up installing a strut on my car - they cross threaded the bolt, so the strut sat at an angle, and has now damaged the strut top... they reckon a bearing failed under the strut, and the thread's strippin from the bottom... either way, if turns out to be their fault.. i aint sure how to go about makin 'em pay for the mistake. Link to comment https://www.sau.com.au/forums/topic/235542-customers-beware/page/2/#findComment-4132537 Share on other sites More sharing options...
Kujotk Posted September 14, 2008 Share Posted September 14, 2008 need reciept with their company name, date and prferably discription on the reciept..... then just do a google search for department of fair trading phone number.... they'll send you the right direction, although yours sounds hard to prove debb4.... Link to comment https://www.sau.com.au/forums/topic/235542-customers-beware/page/2/#findComment-4132838 Share on other sites More sharing options...
GTR-N1 Posted September 15, 2008 Share Posted September 15, 2008 How exactly you go through DFT? Somebody stuffed up installing a strut on my car - they cross threaded the bolt, so the strut sat at an angle, and has now damaged the strut top... they reckon a bearing failed under the strut, and the thread's strippin from the bottom... either way, if turns out to be their fault.. i aint sure how to go about makin 'em pay for the mistake. 1) You can ask a local solicitor to send them a warning, which can lead to a quicker result! OR 2) Dept Fair Trading No. = 133220 Being in Sydney, you can go to any branch and fill out forms directly. Sydney = 2-24 Rawson Place McKell Building Parramatta = 1 Fitzwilliam St Blacktown = Level 3 22 Main St Hurstville = Level 3 4-8 Woodville St Liverpool = Shop 1R 33 Moore St Penrith = 518 High St (but not sure if it's there any more) OR 3) MTA OR 4) NRMA legal where Noth**g Real*y Matt*rs Anymor* Tez Link to comment https://www.sau.com.au/forums/topic/235542-customers-beware/page/2/#findComment-4133273 Share on other sites More sharing options...
D3bb4 Posted September 16, 2008 Share Posted September 16, 2008 Thanks for that. I've had another mechanic look at the problem: the gronks installed the strut tops upside down, so they were sitting at an angle and fu(king up... And now they wanna tell me bout how it shoulda been brought to them to be looked at... after i'd taken it there and they tried to tell me it was a bearing failure, they'd need it back to pull it apart... which was bullshit, so i took it elsewhere to get looked at.... and now discovered this... am pissed off to say the least. Link to comment https://www.sau.com.au/forums/topic/235542-customers-beware/page/2/#findComment-4135993 Share on other sites More sharing options...
CARSICK Posted September 17, 2008 Share Posted September 17, 2008 Why don't earthlings who F**K THINGS UP apologise any more? There's all this BLAME, RECRIMINATION, SPIN, RATIONALISATION BLAH BLAH BLAH. Politicians do all of that and more.... Do we really have to copy them??? Link to comment https://www.sau.com.au/forums/topic/235542-customers-beware/page/2/#findComment-4139651 Share on other sites More sharing options...
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