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Wheel Balancing

AzN

By AzN,
in R Series (R30, R31, R32, R33, R34)

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AzN

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I recently purchased 4 new Bridgestone RE002 tyres from Firestone.

I stopped in at Mag and Turbo over the weekend and the guy there said that I should take it back to Firestone to get it rebalanced as it's counter balanced".

It appears that they've left the old weights on the wheels and added new weights on as well.

Is it an issue if you balance the wheel without removing the old weights?
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AzN Collaborator

AzN

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I'm in Auckland NZ.

I went back to the tyre shop and they refused to rebalance them. They said that it's a standard practise for them to leave old weights on when they rebalance tyres. I've sent an email complaint to Bridgestone and I won't be dealing with them in the future. Extremely unhappy with this.

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Cadavre Enthusiast

Cadavre

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Whether the weights are old or not they sound like they were never balanced correctly in the first place.... they should correct that I would have thought....

Been a while since I have looked at NZ consumer law but sounds like a faulty service to me....

http://www.consumeraffairs.govt.nz/for-consumers/goods/faulty-goods

If its not worth time for the complaint go somewhere else pay.....

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