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Its shitful to hear how they're treating you Mitch. Ruby is spot on though, but would be very interesting to find out if their workshop carried any insurance? If it doesn't maybe thats why they said to you about your own comprehensive insurance?

Hope it all goes well for you mate and you can make some sense of all this disorder. Keep your chin up mate

i would if i could...

apparently my car has to have comprehensive insurance to be covered there and that their insurance doesnt cover it?

pm me if you like Pete

cheers Krishy :)

who says.......Dave & Mike??? :P

What if they only had your engine on their premises and it was stolen.......you can't comprehensivley insure an engine!

Speak to consumer affairs......your car was secured on private property, not driven on the road.

correct.

keys were in the ignition of my car and all the other cars in the shop which even if i did have comp insurance on it , wouldnt do shit...

What sort of workshop leaves the customers cars overnight with the keys in it???.....the only reason they are prob trying to say that your insurance will have to cover it is most likely because theirs is void as they didnt practise according to the agreement with the insurance company by leaving the keys in the cars....and since yours wasnt the only one they had left in the ignition makes me kinda sus.......

When i had my car at tilbrooks (back when they were open) my car was securely parked and keys properly locked away....now thats professionalism

if anyone can recommend or give me legal advice that would be greatly appreciated.

PM answered Mitch.

First step is to make a police report. List all damages/items stolen. You'll need a report number.

Second step is contact Legal Aid for some initial free advice. Ask them about the conditions of Liability Insurance and cover for the "cost of damage to customer cars". There should be Liability Insurance for such a situation, and you should be covered under such a policy.

Lastly, this will not be over in a short time. This can and will drag on for a lengthy time. The most likely scenario is that you will have to pay to get your car back on the road and can/will be reimbursed later. Keep all receipts/records of transactions.

Mitch thats crazt for the workshop to treat you like that !

wow, Im never going there

best of luck with it, you'll come out ok just will be a protracted effort by the looks of it

take ruby's advice - police report, legal advice

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