Jump to content
SAU Community

dont ever order anything from magstore.com.au

badman

By badman,
in General Automotive Discussion

 Share

Recommended Posts

badman Contributor

badman

Posted
Posted

hey all,

get this: i ordered a HPI dvd from the afore mentioned site, they said it would be SEVEN DAYS untill i receive it. two weeks later, ive received no phone calls or emails explaining the situation, and the customer service ppl dont even want to know about you

btw this isnt fhe first time ive had a bad experience with magstore

last year i ordered a gift magazine subscription for my mum for christmas, i didnt get the first issue until three months later, AFTER i had bothered to call them and get them to ***n fix the situation..

sounds like im havin a bitch? yeh well i am, and this should serve as a heads up to all of you out there... stick to the newsagency for buying mags :D

badman Contributor

badman

Posted
  • Author
Posted

yeah im surprised at their lack of professionalism and PR abilities. Any business worth its salt would know they survive purely on the basis that people want to buy their product/service ... poor service leads to poor feedback, and bad word of mouth is the most destructive form of advertising out there.

they say it takes something like $10,000 in advertising to gain a customer and only 10seconds to lose them, lol

ex_zero Contributor

ex_zero

Posted
Posted

are they doing the subscriptions for HPI, or can you go directly to HPI and order the subscription from them? next time, I would rather do that, than go for an intermediary company such as magstore.com.au if this continues

ex_zero Contributor

ex_zero

Posted
Posted

heh, least u got a Hot4's mag, they'll have to send you the HPI magazines sooner or later, so u got a free mag outta it, lol...... i kept thinking someone stole my mail, cuz i never received anything for weeks, then i emailed them, and they said that it was just sent, so it was very late

floody Experienced

floody

Posted
Posted

It would be a good idea to edit the company name out of your posts guys, even though your beef seems to be legit, and perhaps inform people who the specific company is by PM or similar. It is a bad idea to openly slag companies off in a public forum, whether or not you have been burnt by them-I would guarantee the Forum owner does not want a lawsuit.

cheers,

floody

Parag0n Mentor

Parag0n

Posted
Posted

This isn't Defamation as he has a reason to slander them as badman tells us that magshop is failing to serve its customers adaquetely and for us to be forewarned, I am glad I read this and hopefully will wait until magstore improve there performance before I decide to be a client of there business.

2rismo Grand Master

2rismo

Posted
Posted
This isn't Defamation as he has a reason to slander them as badman tells us that magshop is failing to serve its customers adaquetely

"Reason" and "slander" are mutually exclusive in this context. If anyone slanders a paricular business or individual on this forum, the thread(s) and post(s) will locked and/or deleted.

The club through the forum cannot be opened up to the type of action an upset business or individual may try and pursue because of some poorly thought out statements by people with with no responsibility.

You as a customer have an obvious right to get the answers you need. Contact them again. Email someone other than customer service. Ask to speak to someone other than cust. service. Sure you can talk about it but just make sure you go about it the right way and think about how your statements can affect the club. I'd also suggest that if you have to single out people on this forum, you make sure you know their relationship to the business you're bitching about.

Thankyou.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Similar Content

  • Latest Posts

    • 04-LOOX
      R34 GTR Vspec Garage Sale - All must go!

      By 04-LOOX · Posted

      Hi, is the HKS  Tower Bar still available ? negotiable ? 🤔
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      From there, it is really just test and assemble. Plug the adapter cables from the unit into the back of the screen, then the other side to the car harness. Don't forget all the other plugs too! Run the cables behind the unit and screw it back into place (4 screws) and you should now have 3 cables to run from the top screen to the android unit. I ran them along the DS of the other AV units in the gap between their backets and the console, and used some corrugated tubing on the sharp edges of the bracket so the wires were safe. Plug the centre console and lower screen in temporarily and turn the car to ACC, the AV should fire up as normal. Hold the back button for 3 sec and Android should appear on the top screen. You need to set the input to Aux for audio (more on that later). I put the unit under the AC duct in the centre console, with the wifi antenna on top of the AC duct near the shifter, the bluetooth antenna on the AC duct under the centre console The GPS unit on top of the DS to AC duct; they all seem to work OK there are are out of the way. Neat cable routing is a pain. For the drive recorder I mounted it near the rear view mirror and run the cable in the headlining, across the a pillar and then down the inside of the a pillar seal to the DS lower dash. From there it goes across and to one USB input for the unit. The second USB input is attached to the ECUtec OBD dongle and the 3rd goes to the USB bulkhead connected I added in the centre console. This is how the centre console looks "tidied" up Note I didn't install the provided speaker, didn't use the 2.5mm IPod in line or the piggyback loom for the Ipod or change any DIP switches; they seem to only be required if you need to use the Ipod input rather than the AUX input. That's it, install done, I'll follow up with a separate post on how the unit works, but in summary it retains all factory functions and inputs (so I still use my phone to the car for calls), reverse still works like factory etc.
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      Place the new daughterboard in the case and mount it using the 3 small black rivets provided, and reconnect the 3 factory ribbon cables to the new board Then, use the 3 piggyback cables from the daughterboard into the factory board on top (there are stand offs in the case to keep them apart. and remember to reconnect the antenna and rear cover fan wires. 1 screw to hold the motherboard in place. Before closing the case, make a hole in the sticker covering a hole in the case and run the cable for the android unit into the plug there. The video forgot this step, so did I, so will you probably. Then redo the 4 screws on back, 2 each top and bottom, 3 each side and put the 2 brackets back on.....all ready to go and not that tricky really.      
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      Onto the android unit. You need to remove the top screen because there is a daughterboard to put inside the case. Each side vent pops out from clips; start at the bottom and carefully remove upwards (use a trim remover tool to avoid breaking anything). Then the lower screen and controls come out, 4 screws, a couple of clips (including 3 flimsy ones at the top) and 3 plugs on the rear. Then the upper screen, 4 screws and a bunch of plugs and she is out. From there, remove the mounting brackets (2 screws each), 4 screws on the rear, 2 screws top and bottom and 3 screws holding in the small plates on each side. When you remove the back cover (tight fit), watch out for the power cable for the fan, I removed it so I could put the back aside. The mainboard is held in by 1 screw in the middle, 1 aerial at the top and 3 ribbon cables. If you've ever done any laptop stuff the ribbon cables are OK to work with, just pop up the retainer and they slide out. If you are not familiar just grab a 12 year old from an iphone factory, they will know how it works The case should now look like this:
    • Duncan
      Duncan's V37.......race car?

      By Duncan · Posted

      Switching the console was tricky. First there were 6 screws to remove, and also the little adapter loom and its screws had to come out. Also don't forget to remove the 2 screws holding the central locking receiver. Then there are 4 clips on either side....these were very tight in this case and needed careful persuading with a long flat screw driver....some force required but not enough to break them...this was probably the fiddliest part of the whole job. In my case I needed both the wiring loom and the central locking receiver module to swap across to the new one. That was it for the console, so "assembly is the reverse of disassembly"
×
×
  • Create New...