Jump to content
SAU Community

dont ever order anything from magstore.com.au

badman

By badman,
in General Automotive Discussion

 Share

Recommended Posts

badman Contributor

badman

Posted
Posted

hey all,

get this: i ordered a HPI dvd from the afore mentioned site, they said it would be SEVEN DAYS untill i receive it. two weeks later, ive received no phone calls or emails explaining the situation, and the customer service ppl dont even want to know about you

btw this isnt fhe first time ive had a bad experience with magstore

last year i ordered a gift magazine subscription for my mum for christmas, i didnt get the first issue until three months later, AFTER i had bothered to call them and get them to ***n fix the situation..

sounds like im havin a bitch? yeh well i am, and this should serve as a heads up to all of you out there... stick to the newsagency for buying mags :D

badman Contributor

badman

Posted
  • Author
Posted

yeah im surprised at their lack of professionalism and PR abilities. Any business worth its salt would know they survive purely on the basis that people want to buy their product/service ... poor service leads to poor feedback, and bad word of mouth is the most destructive form of advertising out there.

they say it takes something like $10,000 in advertising to gain a customer and only 10seconds to lose them, lol

ex_zero Contributor

ex_zero

Posted
Posted

are they doing the subscriptions for HPI, or can you go directly to HPI and order the subscription from them? next time, I would rather do that, than go for an intermediary company such as magstore.com.au if this continues

ex_zero Contributor

ex_zero

Posted
Posted

heh, least u got a Hot4's mag, they'll have to send you the HPI magazines sooner or later, so u got a free mag outta it, lol...... i kept thinking someone stole my mail, cuz i never received anything for weeks, then i emailed them, and they said that it was just sent, so it was very late

floody Experienced

floody

Posted
Posted

It would be a good idea to edit the company name out of your posts guys, even though your beef seems to be legit, and perhaps inform people who the specific company is by PM or similar. It is a bad idea to openly slag companies off in a public forum, whether or not you have been burnt by them-I would guarantee the Forum owner does not want a lawsuit.

cheers,

floody

Parag0n Mentor

Parag0n

Posted
Posted

This isn't Defamation as he has a reason to slander them as badman tells us that magshop is failing to serve its customers adaquetely and for us to be forewarned, I am glad I read this and hopefully will wait until magstore improve there performance before I decide to be a client of there business.

2rismo Grand Master

2rismo

Posted
Posted
This isn't Defamation as he has a reason to slander them as badman tells us that magshop is failing to serve its customers adaquetely

"Reason" and "slander" are mutually exclusive in this context. If anyone slanders a paricular business or individual on this forum, the thread(s) and post(s) will locked and/or deleted.

The club through the forum cannot be opened up to the type of action an upset business or individual may try and pursue because of some poorly thought out statements by people with with no responsibility.

You as a customer have an obvious right to get the answers you need. Contact them again. Email someone other than customer service. Ask to speak to someone other than cust. service. Sure you can talk about it but just make sure you go about it the right way and think about how your statements can affect the club. I'd also suggest that if you have to single out people on this forum, you make sure you know their relationship to the business you're bitching about.

Thankyou.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Similar Content

  • Latest Posts

    • GTSBoy
      Another little story of weird shit happening

      By GTSBoy · Posted

      I have no hard data to report, but I have to say, having driven it to work and back all week, mostly on wet roads (and therefore mostly not able to contemplate anything too outrageous anywhere)..... it is real good. I turned the boost controller on, with duty cycle set to 10% (which may not be enough to actually increase the boost), and the start boost set to 15 psi. That should keep the gate unpressurised until at least 15 psi. And rolling at 80 in 5th, which is <2k rpm, going to WOT sees the MAP go +ve even before it crosses 2k and it has >5 psi by the time it hits 90 km/h. That's still <<2.5k rpm, so I think it's actually doing really well. Because of all the not-quite-ideal things that have been in place since the turbo first went on, it felt laggy. It's actually not. The response appears to be as good as you could hope for with a highflow.
    • Dose Pipe Sutututu
      Oil pan for RB25DET NEO Stagea "version"

      By Dose Pipe Sutututu · Posted

      Or just put in a 1JZ, and sell me the NEO head 😎
    • GTSBoy
      Starting again

      By GTSBoy · Posted

      Oh, it's been done. You just run a wire out there and back. But they have been known to do coolant temp sensors, MAP sensors, etc. They're not silly (at Regency Park) and know what's what with all the different cars.
    • Satwinder
      CD009 RB Conversion

      By Satwinder · Posted

      Please ignore I found the right way of installing it thanks
    • MBS206
      Another little story of weird shit happening

      By MBS206 · Posted

      There are advantages, and disadvantages to remapping the factory.   The factory runs billions of different maps, to account for sooooo many variables, especially when you bring in things like constantly variable cams etc. By remapping all those maps appropriately, you can get the car to drive so damn nicely, and very much so like it does from the factory. This means it can utilise a LOT of weird things in the maps, to alter how it drives in situations like cruise on a freeway, and how that will get your fuel economy right down.   I haven't seen an aftermarket ECU that truly has THAT MANY adjustable parameters. EG, the VAG ECUs are somewhere around 2,000 different tables for it to work out what to do at any one point in time. So for a vehicle being daily driven etc, I see this as a great advantage, but it does mean spending a bit more time, and with a tuner who really knows that ECU.   On the flip side, an aftermarket ECU, in something like a weekender, or a proper race car, torque based tuning IMO doesn't make that much sense. In those scenarios you're not out there hunting down stuff like "the best way to minimise fuel usage at minor power so that we can go from 8L/100km to 7.3L/100km. You're more worried about it being ready to make as much freaking power as possible when you step back on the loud pedal as you come out of turn 2, not waiting the extra 100ms for all the cams to adjust etc. So in this scenario, realistically you tune the motor to make power, based on the load. People will then play with things like throttle response, and drive by wire mapping to get it more "driveable".   Funnily enough, I was watching something Finnegans Garage, and he has a huge blown Hemi in a 9 second 1955 Chev that is road registered. To make it more driveable on the road recently, they started testing blocking up the intake with kids footballs, to effectively reduce air flow when they're on the road, and make the throttle less touchy and more driveable. Plus some other weird shit the yankee aftermarket ECUs do. Made me think of Kinks R34...
×
×
  • Create New...