Quiktrak

[aRiella34]

Stoked they are back up and running!! BUT, the fact that they went under in the 1st place meant they werent getting much biz??? $1 a day for piece of mind, i dont know why anyone would not have Quick Track???

[Chris Rogers]

still waiting on an offical reply from deloitte on this. considering that the company we (BCC and myself) thought bought it, didn't -I'm still waiting. I have 3 vehicles at build stage with no alarms in them at this point.

[aRiella34]

still waiting on an offical reply from deloitte on this. considering that the company we (BCC and myself) thought bought it, didn't -I'm still waiting. I have 3 vehicles at build stage with no alarms in them at this point.

I received the official letter today, advising they have been bought out and the new company offers 3 mths free tracking if we stay with them, I would recomend you call if you havent received this advise

[inmate]

I was under the impression those of us that have already paid are going to lose our money. Only those that have paid from September 13th will be refunded. Is this right? Hassle regardless of the outcome...

I paid for 12 months monitoring like 2-3 weeks before they shut shop, now it looks like I will recieve a lousy 3 months service for my money. I think I might give them a call tomorrow...

Edited October 9, 2008 by inmate

[aRiella34]

I was under the impression those of us that have already paid are going to lose our money. Only those that have paid from September 13th will be refunded. Is this right? Hassle regardless of the outcome...

I paid for 12 months monitoring like 2-3 weeks before they shut shop, now it looks like I will recieve a lousy 3 months service for my money. I think I might give them a call tomorrow...

I think thats what they said? Pretty crappy really, im actually a bit lucky and decided in Aug to pay month by month as Im a bit strapped for cash right now, I have tried to call once, before they released the latest email, no call back?? But I would definatly try to confirm what the go is with your $$, im sure if you put it to them they may be willing to negotiate in order to keep your biz?

[Chris Rogers]

I received the official letter today, advising they have been bought out and the new company offers 3 mths free tracking if we stay with them, I would recomend you call if you havent received this advise

nah I have that. still no good to me. deloitte can't say a lot to help what I am working with.

I have the top of BCC riding me and its not fun.

[Trav33]

nah I have that. still no good to me. deloitte can't say a lot to help what I am working with.

I have the top of BCC riding me and its not fun.

If you're not installing alarms for a few days, any chance you can pop that manual in the post to me? And let me know how you want payment - paypal, eft, c/c etc?

[CollyBlue]

Stoked they are back up and running!! BUT, the fact that they went under in the 1st place meant they werent getting much biz??? $1 a day for piece of mind, i dont know why anyone would not have Quick Track???

Does anyone know who is now monitoring the old Quiktrak members with the hardware still in their cars? I didn't receive any info from anyone at all. Does anyone have the phone number of the company now monitoring ?

[Snug You]

I'm thinking if you set it off, see if anyone calls you.

[CollyBlue]

I'm thinking if you set it off, see if anyone calls you.

I wasn't a financial member for my car when this occurred but was negotiating a price with the sales department when everything went quiet. As an update, I ended up calling Tania Rahman at Deloitte and after speaking with her for a short while, it was stated that Mark Pallister had bought it again. ( He was the major share holder before ). Whether or not Peter French or Andrew Unterweger are in on this as well is not known to me. One thing for certain is that Signature Security are no longer a part of the equation. I know that because I called their monitoring room at lunch-time today and queried their control room operator. He said they no longer looked after Quiktrak customers. ( Signature were monitoring the alarms for a few months after Quiktrak dumped their own monitoring staff and outsourced this function effective July 16th )......and so it goes....the Quiktrak merry-go-round.....

[Chris Rogers]

Does anyone know who is now monitoring the old Quiktrak members with the hardware still in their cars? I didn't receive any info from anyone at all. Does anyone have the phone number of the company now monitoring ?

looks like its back on again. great timing. they have sucessfully pissed off a city council and I'm not impressed either.

guys if you are reading this : QUIT HEDGING THE FKN COMPANY!!

I'm looking for the contact myself . I need a box. I still have ALL the software for these things.

[Chris Rogers]

for those that did not get the letter here it is.

quiktrak_customer_letter.doc

[The Ninja]

Does anyone have a phone number to call this new mob doing quicktrak?

My backup battery had died, triggering the fuel pump cut off switch so I cant start the car.

[DVS-8OR]

I just received a letter from Delotte stating that I have an outstanding debt and this is my final notice to pay. But this is the first time that I have received this letter. I didn't even know that quiktrax was gone till last month.

The thing is I was on a month to month payment and the last payment deducted from my account was on the 28/08/08. Quiktrax cease montioring on the 16/09/08, so the most i owe is month $36. But they saying I owe $144 which is 4 months worth of monitoring

Can they charge me for the remaining months for the year. I don't see how they can charge me for a service which is not there anymore.

What other options do I have?

[Chris Rogers]

good question. I have yet to see anything else from deloitte regarding this. i do know that council is getting quite narky over this and they have $23m of ferries in negotiation to build and I can't do a thing about it. to me this is a $25k job!

again if you guys are reading this - a call to the council and myself couldnt hurt I'm already out $4k onthe first one and council will NOT pay until complete and I cannot complete it. the second one has been started and that will put me down ANOTHER $4k.

[DVS-8OR]

I called up Deloitte today and the reason I got outstand debt was that Multi Trax records showed that I haven't paid for 4 months which was back in July 2007. I found that to be really stupid cause if I haven't been paying for those 4 months then my service would of been cancelled back then.

I showed them my bank statement of those months showing that payments have been taken from my account now I don't have an outstanding debt with them.

This goes to show that they will do anything to get extra cash from unsuspecting people.

[Chris Rogers]

they sent me a 'nice' letter today as well. I'm calling them in the morn.

[Snug You]

So what's the go with Quiktrak?

Is it really coming back?

If they are restarting the service, why are Deloittes chasing for "supposedly owed" monies from last year?

[sl33py]

Can't say I'm surprised. I went for a job interview as a software person there a few years ago and was dubious from what I saw.

[Suspense]

Is anyone else having alan hunt chasing them for supposed outstanding debt, which is not owed?

I recieved a call an letter from the debt collectors, claiming I owe multi-trak $468. The thing is i never renewed my subscription and clearly stated on a phone call to quick trak, that I would not be renewing my service, and wish to cancel it. The representative on the phone told me ok, and my account would be closed, nothing owing or anything.

Now I magically owe them $468 for a service I clearly cancelled over the phone, and never recieved... I mean if I did in fact renew my service, wouldn't they of deducted my credit card? This is a joke!

Any ideas what I can do to clear this up, the debt collector is obviously biased. I don't want to go down the road of payign $1000's for legal fees. Nor am I going to pay for something I don't owe.