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Pwr Window Failure Help

daisu

By daisu,
in V Series (V35, V36, V37 & Infiniti)

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daisu Mentor

daisu

Posted
Posted (edited)

So I bought this V35 a few weeks ago from a used car dealership in Brisbane.

It was a fresh import they had complied but not registered yet.

Anyways, the day after I bought it I went to wind the passenger window down and it bounced a couple times before stopping. Couldn't get it to go up or down without assistance (read pulling/pushing the window with my hands).

So I take it back to the dealership (3 month stat warranty) and show them the problem, tell them that it's going to need a new window reg assembly etc etc.

They outsourced the work to a local autoelectrician (so I didn't get to talk directly to the person who did the work).

Today (8 days after dropping it off) I get a phone call saying it's fixed and ready to pick it up, so I drive down there this afternoon.

First problem, the owner of the dealer was telling me they couldn't get the auto up/down (when you close/open the door) to function. Immediately I was like wtf not, the window won't seal properly and/or it will eventually wreck the seal. Not happy.

2nd problem, the auto up/down function (as in push the button on the door card to the 2nd click and the window winds all the way up/down) was not working. The window stops moving as soon as you let your finger off the button. It's not the switch because it continues to wind in either direction when the button is pressed to the auto position. This wasn't a problem before.

3rd problem, the interior lights do not come on when the door passenger door is opened. Again, this problem is new.

4th problem, the passenger seat does not automatically slide forwards when you lean the back of the seat forwards (to allow passengers in the back). The seat does move forwards by using the forward/back button on the seat. Again, this was not a problem before.

So it looks like the door switch on the B pillar is not working. The door seal auto up/down is controlled from the door switch, and makes sense that the seat won't automatically slide forwards if the passenger door isn't open. But again, this was not an issue previously.

The guys at the dealership were clueless about these problems and were suggesting looking at the fuses. I figured out the door switch wasn't working and their expressions changed to "oh I see what's going on now". They mentioned a few things like their auto sparky was scared off the price of the new window reg assembly and that they managed to get it to work like this by doing that etc etc.

So, my assumption is that after seeing the price of a genuine new assembly, they've tried repairing it, bodged it somehow so they disconnected a couple things to get it "working".

Unfortunately the stat warranty means I am obliged to take it back to the dealer to get these things fixed otherwise I'd be taking it to Chris or a nissan dealer myself.

They said they'd organise another time for their sparky to look at it and have it fixed overnight, but I'm still worried they are going to bodge it again.

Chris, this dealer gave me your card when I was buying the car, they said that you did some conversion work on their imports. I told them you had a good rep with pretty much everything electrical on these cars and that they should consult you about this problem with my car.

I'm hoping you can help them out because I don't think they know what they are really doing. Or even convince them to have the repairs done by you?

Any other advice?

Thanks, Luke

Edited by daisu
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https://www.sau.com.au/forums/topic/307601-pwr-window-failure-help/
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  • 2 weeks later...
ogz007 Rising Star

ogz007

Posted
Posted

oh man i think im experiencing the same problem as you... any progress on this? or whats the best ways for me going about this? i dont know wher to start., im in SYD tho... :down:

my window is going up and down twice to three times.... like 2 cm then it will stop, good thing about it so far is that its still shutting itself.

g33k Community Regular

g33k

Posted
Posted
oh man i think im experiencing the same problem as you... any progress on this? or whats the best ways for me going about this? i dont know wher to start., im in SYD tho... :)

my window is going up and down twice to three times.... like 2 cm then it will stop, good thing about it so far is that its still shutting itself.

Hey OGZ - My driver side actually died last monday, i've just ordered a replacement from Riverside - it cleared customs Friday night.

I've already taken the door panel apart and figure out what needs to go where.

Assuming all goes well, im happy to lend you a hand in Sydney doing urs.

Mine lasted a good - 3-4 months from when i started seeing the problems. Lots of slamming.... but it worked.

I've actually ordered both sides as it looks like my passenger is dying as well.

PM if you like, i plan to replace monday night after work - assuming Australia Post deliver on Monday.

mosoto Proficient

mosoto

Posted
Posted

My passenger side window has been playing up for a while, so as I was driving past the dealership thought I'd drop in and get a price. Giant Nissan quoted me $689.68 for the Motor Assy (PN: 80731-CD00A) & $253 for the regulator, siting that it could be either. I can see why it would be more appealling to purchase ex USA !!!!!!!

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