Sliding Performance

[Drifterdan]

Ummm, why did the other thread get deleted?

Anyhow just after a reply to my Email I have sent to sliding as to when my 3.5k worth of parts will be arriving? And before you say it, yes I do realise Aaron is sick - not good However it wouldnt be hard for one of the other guys to reply to my PM's and Emails. Its been near on 8 weeks now. I would have thought posting a delivery date up on here would have been easier than ignoring everyones msgs but what would I know, I'm just a repeat customer......

I still think they shouldnt be allowed to trade until PM's are replied to however, just to allow them to catch up... Not only have I paid for parts, I have paid for a service, which I'm not getting (along with many others).

For the record, Sliding arnt the only ones and the other companies dont have the excuse of sick employees.... I think forum operators need to start cracking down on traders, there is a lot of dodgy buggers out there, mind you thats mainly on ns.com.

We will see how long this post lasts till the moderators delete it instead of doing something about the original problem....

Cheers Dan.

[2rismo]

The other thread was moved due to the accusatory nature of the title as well as the content.

[Haysey]

I know how you feel mate, id appreciate a phone call at the least to let me know what is going to happen with my turbo.... been a week now since i was promised a call...

Time will tell i guess and frustration shall increase...

[Bliksem]

I received my coil packs after a little over two weeks... paid at start of week an was told should have them by end of the week, but atleast they arrived in the end

in saying that though I ordered $1600 worth of parts from greenline some of which weren't in stock and received them in 12 days... very good service and turn around from an overseas supplier...

[Drifterdan]

Yeah ive never had a problem with slide before(have spent around 4.5k in 3 months) but this is bullshit. Sadly no one on the SAU admin team is prepared to offer any help in resolving the situation. As if ya would when ya can just hit the delete button.....

I know I'm not the only one waiting for parts, I just think that everyone else CBF trying to get an answer, cause lets face it, the reply from the admin a few posts above says it all "slide pay us $$ so as if we will piss them off"....

At the end of the day, I still after all this time cant work out why admin cant ring Jason and get an email sent our way :S Its really not that hard at all....... Or infact, i cant see why Slide cant simply reply to the email themselves....

Could anyone affected by the current situation please reply in this thread... Number speak a million works with the powers above....

[mid life crisis]

i understand aron is sick and someone else is handling things. but personally i prob wpould not deal with this trader till the business was running as smooth as it used to . and yes i have brought from them b4 with no probs but the amount of people complaining about wait times at the moment i would shop elsewhere

[JVP]

i bought coil packs from aaron a while ago and it took no less than a week to recieve them

give him a break already.

[Slide]

Hi Dan

I thought i had everyone covered with orders catching up and for that i do apologise.

I will send you a PM right now in regards to the Garrett order and as always refunds on items that are delayed are always available guys.

This business has been alive for over 2 years and will continue to be in our eyes the biggest trading business on SAU.

If anyone has any orders outstanding that were made on the site or on SAU or NS.com please email me a few details on the order to jason@slidingperformance.com and i will sort the problem out as soon as humanly possible.

Thanks for the support guys.

[satanic]

PM sent regarding R33GTST drive shafts for one of my customers; been 4-5months since last communications. Please get in touch ASAP; customer is losing his patience.

Regards

Stan

[Slide]

Hi Stan

I will have to check with Aaron to see what was going on with the above.

I will get back to you shortly.

Jase

[satanic]

Looking forward to it; thanks...

[Drifterdan]

PM received! Thanks Jason.

At the end of a day its all a big learning curve, pitty it had to tarnish ur business name in the process...

[Haysey]

email sent jason

[Slide]

PM's and emails replied guys.

I think everyone is covered now.

Just a reminder that there was a large delay on our Garrett delivery from the states and if anyone does not wish to wait for the delivery as advised you are most welcome to a refund which also includes regular parts aswell.

Most delays are unforeseen and unfortunate and we in no way hold anyone to a purchasing agreement if you do not wish to wait for the parts to become available PLEASE let us know and you will be refunded, It is that easy

We are not here to rip people off and the feedback says it all.

With an absolutely spotless 2 and a half years this little hurdle wont hold us back.

jason@slidingperformance.com

[silver gts-t]

im not covered....

waiting on prices for the cam gears and head gasket.

[satanic]

No email or PM received...

[Beer Baron]

  Smooth said:

Yeah ive never had a problem with slide before(have spent around 4.5k in 3 months) but this is bullshit. Sadly no one on the SAU admin team is prepared to offer any help in resolving the situation. As if ya would when ya can just hit the delete button.....

I know I'm not the only one waiting for parts, I just think that everyone else CBF trying to get an answer, cause lets face it, the reply from the admin a few posts above says it all "slide pay us $$ so as if we will piss them off"....

At the end of the day, I still after all this time cant work out why admin cant ring Jason and get an email sent our way :S Its really not that hard at all....... Or infact, i cant see why Slide cant simply reply to the email themselves....

Could anyone affected by the current situation please reply in this thread... Number speak a million works with the powers above....

geez, give me break. Slide hardly contributes a massive amount of money to the forum so potential loss of sponsorship is not a reason at all to tip-toe around things and to be honest hadn't even crossed my mind.

These issues have been discussed with the other administrators of the forum, and if you thought about things a bit you would easily understand our position. we do not side with traders. nor do we side with members. we are not a legal judge. how do we know you are not making up your claims? we would look a tad foolish if we took sanctions on a trader because of unfounded accusations by a member. I would go as far to say we would be open for some nasty legal recourse if we did that.

so if you have a problem with a trader (business or even another member). then my advice to you is as follows:

*attempt to resolve it between the two parties

*use the trader rating system to leave negative feedback

*contact and administrator with your concerns

*use whatever legal means neccesary to resolve things

*advise forum administrators of any outcomes/judgements made

*do the smart thing and don't deal with that person anymore

We cannot judge a business trader to be bad based on a few posts in a thread. lack of comunication is bad service, but it's not criminal and the only person that damages is the business (well and the person waiting for their phone call/email/message). As far as I know here no-one has been ripped off, just people who are sick of waiting for overdue parts and even replies. yes that sucks but we cannot tell sliding performance how to conduct their business. We are a forum, not a successful business coach.

Any trader that we were informed had a legal judgement made against them, that invloved criminal, or dishonest behaviour of course we would review their rights on SAU immediately, but that is not the case here.

[Slide]

Richard:

We have nothing to hide from anyone.

Just an FYI for everyone.. it is a Japanese holiday (Obon Festival) at the moment which started on the 13/8 through until and including the 17/8/2007.

  satanic said:

No email or PM received...

haha

Your covered mate, just have to speak with Aaron to see about picking them up from wherever he has them.

  silver gts-t said:

im not covered....

waiting on prices for the cam gears and head gasket.

PM Sent

[SkylineSII]

Does anyone remember the Nengun thread?

When the main operator went on holidays shit went to hell and it was very common for parts to take longer then 2 months and even now they take that long with Nengun.

Keep up the good work Jase

Hope Aaron gets better

[Birnie]

I remember that nengun thread, they did themselves damage buy not putting up a simple advert saying "we will be on hols between such and such, please take that in to consideration when ordering"

Same has happened in this instance from what i've read and experienced.

If things are in delay, the more people you tell the better.

Keep everyone informed i say.

It;s like being stuck on a Cityrail train 10 years ago not going anywhere, no announcements at all made you go batty

If you got a message (which they seem to now) saying that a tree killed the power and we're stuck for 2 hrs, at least you know and can make adjustments and deal with it.

Not knowing what's going on is THE WORST !