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Got My Stereo Done And They Scratched My Panel

Turbo Piston

By Turbo Piston,
in New South Wales

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GTR-N1 Grand Master

GTR-N1

Posted
Posted

Hi,

You have every right to go in and talk to the manager; and then firmly state what has happened.

The sooner the better lest they claim that the scratch occurred after wards.

I don't believe that you are too picky by doing the above either.

But you can certainly tell them that you are picky = meticulous.

my 2c, Tez

nIsMo86 Experienced

nIsMo86

Posted
Posted (edited)

I also agree. Call them asap if you cant go in there right away. Then take it in and get them to fix it.

If they dont, call consumer affairs. Be worthwhile if the part is worth 500 bucks ! :P

Edited by nIsMo86
J34 Proficient

J34

Posted
Posted

Yeah I could see this was going to happen so before I took my car in for a new head unit I pulled most of the trim around it off and put plenty of masking tape on all the parts they might scratch. Looked stupid but was well worth doing.

Yo-Yo Grand Master

Yo-Yo

Posted
Posted

When I got my headunit done in my R34 they scratched the outside panels on the centre console (the black sections on the edge of the console), even on the gearstick sections.

I absolutely went mental and after 15 minutes of me yelling and carrying on eventually the owner agreed to discount the price of the unit and installation was completely compensated

eeiko321 Experienced

eeiko321

Posted
Posted

feel bad to ask?

dude, thats YOUR car...............

the owner of the shop made money out of you for the work he has performed.....and the scratch his worker performed....

i would ring them up and talk to him about it.....

u neva know.....doesnt hurt to ask....

he might even fix it for you to keep a good name for his buisness.....

or he could just be a f$% witt about it......

thats when you ring the "office of fair trading" and explain to them what happend.....

things on the dashboard arent cheap for some reason...

especially an import.

well if you dont..........your the one stuck with it.......

thats why i try to do things DIY..

  • 7 months later...

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