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Magstore & HPI - Every transaction a nightmare...

Jamezilla

By Jamezilla,
in General Automotive Discussion

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Jamezilla Grand Master

Jamezilla

Posted
Posted

Seriously - f*ck these guys. I have had it with their lacklustre performance. Would love to 'remove my subscription' - but as it is, I enjoy reading the magazine :)

Tried to order HPI back issues - as listed with shopping-cart and 'buy now' on HPI website. I supply credit card details - 4-days later am told the issues are no-longer available.

THEN TAKE THEM OFF YOUR F*CKING WEBSITE! How hard can it be!

Sorry to vent - but have had bad week. Car broken into, working stupid hours - all I wanted was some more GTR reading to ease the pain.

Magstore - thanks for making it suck even more ;)

Bass Junky Grand Master

Bass Junky

Posted
Posted

HERE HERE

I ordered a bunch of back ordered a few weeks ago and have had nothing in my mail box.

I just bought an R-34 and I ordered all the Project R-34 stuff, and now I want it!

Damn them. I'm on hold now to them, and I think I will be for quite some time as I was last time.

(frustrated) BASS OUT

dAVE Grand Master

dAVE

Posted
Posted

every one i have spoken too has had a bad experience with them..... thats why i just read my friends HPI and dont bother subscribing.. no point if its never going to come.

Any yes, the HPI guys are on the forums and they have been told but they havent done shit.

Jamezilla Grand Master

Jamezilla

Posted
  • Author
Posted

I've been speaking to the web guy at Express Publications - they are having a 'meeting' on Monday to remedy the problem. Apparently the fault is with the HPI website. :cheers:

Doesn't get me my magazines, but let's hope they fix it.

Then they can look at the subs dept screwing up phone and mail subs - they sent me Hot4s for 3 months and not HPI, then to remedy - sent me the same HPI 3 times.

rs73 Grand Master

rs73

Posted
Posted

I had exactly the same problem. It's like almost a bloody month to get my hpi v6 to get here...

On the other hand my HPI subscription went as usual, so hopefully they don't screw that one up...

Where else can I buy HPI v7? Does jb sells them? Better to grab something off the shelf and pay it on the spot, you know you get the stuff, not waiting 3-4 weeks in the mail.

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