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Trying To Lodge Tax Return

mattymagoo22

By mattymagoo22,
in New South Wales

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mattymagoo22 Community Regular

mattymagoo22

Posted
Posted

Hi guys trying to install e-tax 2010 and it won't work. Anyone else having troubles? It lets me download the file, but windows installer says ' The installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.' every time I try to open it.

I've tried turning off my firewall and it's still not working. I'm running windows 7 if that makes any difference to the computer genius' out there.

Cheers Matt.

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MBS206 Grand Master

MBS206

Posted
Posted
Hi guys trying to install e-tax 2010 and it won't work. Anyone else having troubles? It lets me download the file, but windows installer says ' The installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.' every time I try to open it.

I've tried turning off my firewall and it's still not working. I'm running windows 7 if that makes any difference to the computer genius' out there.

Cheers Matt.

I am going to assume you have a pretty new PC. Running 64 bit Win 7, and the installer isn't designed for Win7, yet alon 64 bit...

oweban Grand Master

oweban

Posted
Posted

Matt, I ran it successfully on Win7 x64; lodged it 10am on 1st July :blink:

If you're still having troubles, as suggested, clear cache, redownload. Or: download on another computer; transfer installer to your machine and give that a try.

Failing that, perhaps UAC is being a bitch, even though it's a lot nicer than Vista's UAC.

MBS206 Grand Master

MBS206

Posted
Posted
Matt, I ran it successfully on Win7 x64; lodged it 10am on 1st July :blink:

If you're still having troubles, as suggested, clear cache, redownload. Or: download on another computer; transfer installer to your machine and give that a try.

Failing that, perhaps UAC is being a bitch, even though it's a lot nicer than Vista's UAC.

Meh, I was just taking a stab at it, cause someone said Vista was fine, Win7 wasn't. Although Vista also has an X64 version...

I don't bother with doing my own tax, so I really don't know alot on that program...

mattymagoo22 Community Regular

mattymagoo22

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Posted

Hey guys and gals, got it sorted this morning, i'm a gumby I just needed to right click instead of left click. I'm sure I did it that way the first time but obviously not. The file I needed was 6.5 meg the one i tried to open was only 2.5, who would have thought, such a small mistake huh.

Cheers for all the suggestions.

Matt.

oweban Grand Master

oweban

Posted
Posted
Hey guys and gals, got it sorted this morning, i'm a gumby I just needed to right click instead of left click. I'm sure I did it that way the first time but obviously not. The file I needed was 6.5 meg the one i tried to open was only 2.5, who would have thought, such a small mistake huh.

Cheers for all the suggestions.

Matt.

Ahh, seems the file's gotten killed halfway through the download; good stuff that you got the full thing now.

reaper Experienced

reaper

Posted
Posted

Has anyone that lodged their tax return on the 1/7 got theirs yet? It says it'll take up to 14 days which are already up but im assuming they would of had alot put through on the 1/7 so itd take a little longer.

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