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Skyline Spairs

Line 3

By Line 3,
in New South Wales

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Line 3 Community Regular

Line 3

Posted
Posted

has anyone had problems with these guys? ive had nothing but dramas for the past 5 weeks chasing a air flow meter. I paid for it and they sent one. it had water in it and was full of rust and not working. after telling them and sending pics they said they will replace it and I never got anything. I was waiting another 2 weeks for it to arive than I called them yesterday and they told me they didnt even send anything when they told me its on its way and asked for my bank details to refund me the money.

has any one had problems with them? ive bourght alot of parts off them and never had problems before.

ive gone to just jap today to buy another and the condition of the one from just jap is in 100% good condition. I think ill be staying at just jap now

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xntrq Veteran

xntrq

Posted
Posted

From personal experience, I know them to not have a decent customer service experience, as with 80% of wreckers out there.

Also are you reffering to JustJap or JJ AutoParts (formerly known as Just Japanese Auto Parts)? JJ AutoParts have a proper office and I think they are by far the most professional wreckers out there (though their site could be a bit better for viewing and browsing experience).

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https://www.sau.com.au/forums/topic/422174-skyline-spairs/#findComment-6792657
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RANDY Veteran

RANDY

Posted
Posted

The impression I got when I drove there a couple of times is that it's basically two guys who buy halfcuts and wrecks and fill containers with bits then sell them off. Quality of parts and service don't seem to take a high place on their priority list, but that being said, the prices are reasonable enough that you can't really complain.

The last thing I bought was a GTR wing, and I was told they would have it ready for me on arrival. When I arrived they had the whole boot ready for me and the sales guy helped me load it into the Forester. When I got it home, I wanted to remove the wing and put it on my boot instead of try to peel the GTR badge and VSpec stickers off the GTR boot (and it was not as nice as my boot condition-wise).

Only then I noticed the crack under the LED where it was broken when they tried to remove it. When I started to undo it all, the double-sided tape on one side was peeled, indicating that it was previously messed with, and the nuts with captive washers were mostly missing and some were replaced with smaller non-washer nuts, so you could see where the previous (wider) washer-nuts were previously.

So, a bit broken and obviously when it happened they gave up and decided not to tell me that it was no longer "perfect condition" and to give me the whole boot so that I thought that they hadn't touched it. I CBF following up on it because I wanted it and i'd removed my boot and wing already and it is over an hour drive to get to their unit. I'm sure if I hung out I could get a better one for the $500 I paid, but I was impatient.

So... mixed results, and at the end of the day they are a business and i'm sure they would refund or exchange on broken or 'not as described' things. Slow contact and response is par for the course for a small-time operator like this. I get almost immediate responses from Import Monster and JustJap, but they will cost almost twice as much for most things.

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https://www.sau.com.au/forums/topic/422174-skyline-spairs/#findComment-6798656
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  • 4 weeks later...
500hp Community Regular

500hp

Posted
Posted (edited)

Nah mate there a rip off with price! They sold me a dodgy engine that was supposed to be 300000 km it had a cracked piston and stuffed bore in cylinder one ! And they argued and threatened me and wouldnt give me a refund I was told it was compression tested i drained the oil and bits of pistons came out from the oil hole bastards I won't go there !

Edited by 500hp
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