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Just a note, seeing as the other thread was closed.

As someone stated at the end of it, this IS a public forum, one which slide does business on. More the point why the other thread starter might seek to get others opinions on his product. I agree that he has no place to slander or start bad rumours about the product- But he hasnt! He merely stated his problem, to which most ppl assumed it was his installation error anyway :(

If anything i saw the outcome of that thread POSITIVE for Slide. Not merely the barrage of satisfied customers jumping in and backing slides reputation, but slide then openly stating he will pay return postage would only make me more comfortable in buying from him.

Look at it the other way. If he didnt post, no one would see the outcome or be aware of all the satisfied customers or see the willingness of Slide to backup his product. Instead, offline rumours could circulate "my mate had one of those slide turbos die after 100k's" sort of thing. And those are ones most that hear it wont see any amendment for, and more likely to truely tarnish a reputation. Example, ive heard so much about turbo company "X" (dont want to tarnish rep!) about lag in their highflows, and numerous cases of them failing, that i wouldnt buy one! I could say that just by reading some of the satisfied customers and seeing the businessman reply in person that i would buy a slide turbo be I in the market for one.

Am i the only one that thinks the other thread is not bad for Slide? :mad:

my 2c to that :P

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I agree that it wasn't a bad outcome for Sliding Performance's already stellar reputation. The point remains that an issue was raised, it was dealt with and the process to resolve the problem established.

I closed the thread to stop conjecture on the subject and would suggest that either party involved start a new thread to discuss the outcome of the situation.

Until then, speculation and finger pointing helps no-one and is the reason i closed the thread.

^^ agreed.

The owner himself claimed to be a mechanic but was asking questions that no-one can possibly answer, and he should know he would have to wait for testing to be done to find out whats killed it/why it died

The turbo needs to be sent off and inspected just like any other failure. Turbos fail once in a while, its a fact of life as nothing is perfect.

After reading that thread I was really impressed with..

1: the amount of other customers giving good feedback about the products in question

2: the fact that he offered to pay for postage to get the item back

3: the fact that he is interested in finding out why the guy wrecks soo many turbo's by asking him to send back all the oil lines and fitting to get them checked out.

4: his attitude was good about it - I have heard many of storys of company's saying "NO WARRANTY ON TURBO"S you installed it wrong cya later bye bye i dont want to know you.

But WHAT people dont realise is that word of mouth is the best form of advertising and if people say "i heard this rah rah rah" then that shit sticks. So if you ever tell anyone about this experience then i would be more enclined to say "this guy got a turbo and installed it wrong or it could have been faulty from factory and the turbo company actually paid the postage to return it and is checking it out for waranty and is even checking out the oil lines and fittings - you dont get that service anyday.

There are lots of dickheads who put shit on business's when they dont get the whole story so when i hear "story's" i dont ever let that change or give me an opinion about a business unless its a close friend or it happens to be personally because at the end of the day I could be missing out on a good deal by going somewhere else.

I would like to know how things turn out.. good luck with it all

Edited by Guilt-Toy

but how is it different to someone saying bad things about a hks turbo, or something similar? sure slide sells stuff over the forum, but i don't think that the thread should've been closed. if anything it would've been good to have been able to follow the complete process so that we could've found out what happened, and what was done about the problem.

I think slide is a champ and have had nothing but praise for him, I just ordered a turb from him and have complete confidence in it.

I think it bight be a good idea not to air your dirty laundry in public :P

perhaps we should all just leave it between slide and the other party and not comment on it at all. :D I'm sure they can sort it out with out our keyboard jockey skillz...

Turbos spin up 100,000rpm, red hot and require a 100% perfect balance, its not uncommon that after testing one it fails, there are so many variables that have to be exact, and running it is the only way that they know its right, the materials they are made of, the machinest, the right install, are all varible as well. Everyone wants 100% quality, industry is happy with 98%.

A well known company, good at its work installs a turbo, the turbo fails, they ring Garret for warranty, no luck, they wear it.

Slides a better deal by far than them.

I agree that he has no place to slander or start bad rumours about the product- But he hasnt! He merely stated his problem, to which most ppl assumed it was his installation error anyway biggrin.gif

The thread really was very lucky it went for as long as it did. The OP's opening post and thread title origionally contained derogatory remarks.

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